Dynamic Supervisor at Tavella Plumbing & Heating Corp. with proven expertise in project management and budget oversight. Skilled in contract negotiation and employee training, I consistently deliver projects on time and under budget while ensuring safety compliance. Recognized for exceptional customer service and effective cross-functional team leadership, I drive operational excellence and enhance client satisfaction.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Supervisor
Tavella Plumbing & Heating Corp.
Ozone Park
06.1995 - Current
RESPONSABILITIES
Participated in meetings with management team representatives in order to discuss current and daily work assignments.
Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
Prepared reports summarizing progress made on various plumbing projects throughout the year.
Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
Studied blueprints and inspected structures to assess material and equipment needs, pipe installation sequence and installation around possible obstructions.
Reviewed work orders to determine job requirements, materials needed, and estimated labor costs.
Negotiated contracts with vendors and suppliers to secure favorable terms.
Created budgets for upcoming plumbing projects based on estimates from suppliers or subcontractors.
Investigated potential problems concerning construction sites before assigning any personnel.
Prepared and planned worksites to help jobs run smoothly.
Allocated material and labor resources to promote on-time and under-budget project completion.
Assisted with troubleshooting and used alternative methods in emergency situations.
Kept detailed progress records to hit strict deadlines and adjust plans.
Defined and monitored personnel and project schedules to ensure on-time project completion.
Monitored project progress to enforce adherence to deadlines and quality standards.
Completed walk-throughs of completed systems to verify code adherence.
Provided guidance or assistance whenever required during emergency situations involving broken pipes or flooding.
Reported project progress, site problems and labor status to supervisors.
Inspected completed work for conformance with applicable codes and regulations.
Monitored inventory levels of supplies used in plumbing jobs and ordered additional materials when necessary.
STAFFING
Recruited and hired workers, in addition to supervising and monitoring daily performance.
Delegated work to staff, setting priorities and goals.
Supervised and coordinated the activities of several plumbers on a daily basis.
Provided technical advice to staff members regarding installation techniques and safety procedures.
Ensured that all employees followed safety protocols while working onsite.
Created work crew schedules and delegated assignments.
Supervised staff and evaluated work performance.
Established and enforced procedures and work standards, promoting team performance and safety.
Assigned tasks to plumbers based on their skillset, experience, or availability.
Maintained records of employee hours worked as well as expenses incurred during each project.
Conducted performance reviews for subordinate staff members to identify areas requiring improvement or additional training.
HANDS ON
Performed pipe fabrication, installation and fitting according to proper specifications.
Cut and fit pipes to established measurements.
Cut and beveled piping using cutting torches, saws and threading machines.
Cut openings in walls and floors to accommodate pipe and pipe fittings.
Installed and extended underground storm, sanitation, and water piping systems to connect fixtures and plumbing.
Tested plumbing systems to locate leaks, malfunctions and repair needs.
Assembled and installed metal and nonmetal valves, pipe fittings and pipes.
Followed relevant codes, regulations, and safety techniques.
Set up and took down drilling rig and equipment.
Used power tools to create assemblies and sub-assemblies.
Located and repaired leaks in water supply lines.
Maintained tools and equipment to keep supplies in excellent working condition.
Identified and located required tools prior to starting each project.
Tested piping systems with water and air pressure to maintain balance and accuracy.
Identified needs of customers promptly and efficiently.
Resolved customer complaints regarding plumbing services provided by staff members.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Exceeded customer satisfaction by finding creative solutions to problems.
Trained new personnel in proper use of tools and equipment related to plumbing projects.
Managed company errands and other essential duties.
Completed day-to-day duties accurately and efficiently.
Education
High School Diploma / Plumbing
Artes Y Oficios
Panama, Republic Of Panama
12-1982
Skills
Project management
Blueprint interpretation
Safety compliance
Budget management
Contract negotiation
Customer service
Employee training
Worksite preparation
Set up devices
Reliability
Time management
Policy enforcement
Adaptability
Documentation and reporting
Cross-functional team leadership
Customer relationship management
Certification
FDNY, Torch use of Flammable Gases
FDNY, Guard for Torch Operations
NYC Buildings, Journeyman Plumber -FULL GAS WORK
NYC Buildings, Journeyman Fire Suppression Piping Installer
MVP and Captain of the Basketball Team at Robert H. Goddard High School of Communication Arts and TechnologyMVP and Captain of the Basketball Team at Robert H. Goddard High School of Communication Arts and Technology