Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Enrique L. Douglas

Queens

Summary

Dynamic Supervisor at Tavella Plumbing & Heating Corp. with proven expertise in project management and budget oversight. Skilled in contract negotiation and employee training, I consistently deliver projects on time and under budget while ensuring safety compliance. Recognized for exceptional customer service and effective cross-functional team leadership, I drive operational excellence and enhance client satisfaction.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Supervisor

Tavella Plumbing & Heating Corp.
Ozone Park
06.1995 - Current

RESPONSABILITIES

  • Participated in meetings with management team representatives in order to discuss current and daily work assignments.
  • Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
  • Prepared reports summarizing progress made on various plumbing projects throughout the year.
  • Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
  • Studied blueprints and inspected structures to assess material and equipment needs, pipe installation sequence and installation around possible obstructions.
  • Reviewed work orders to determine job requirements, materials needed, and estimated labor costs.
  • Negotiated contracts with vendors and suppliers to secure favorable terms.
  • Created budgets for upcoming plumbing projects based on estimates from suppliers or subcontractors.
  • Investigated potential problems concerning construction sites before assigning any personnel.
  • Prepared and planned worksites to help jobs run smoothly.
  • Allocated material and labor resources to promote on-time and under-budget project completion.
  • Assisted with troubleshooting and used alternative methods in emergency situations.
  • Kept detailed progress records to hit strict deadlines and adjust plans.
  • Defined and monitored personnel and project schedules to ensure on-time project completion.
  • Monitored project progress to enforce adherence to deadlines and quality standards.
  • Completed walk-throughs of completed systems to verify code adherence.
  • Provided guidance or assistance whenever required during emergency situations involving broken pipes or flooding.
  • Reported project progress, site problems and labor status to supervisors.
  • Inspected completed work for conformance with applicable codes and regulations.
  • Monitored inventory levels of supplies used in plumbing jobs and ordered additional materials when necessary.

STAFFING

  • Recruited and hired workers, in addition to supervising and monitoring daily performance.
  • Delegated work to staff, setting priorities and goals.
  • Supervised and coordinated the activities of several plumbers on a daily basis.
  • Provided technical advice to staff members regarding installation techniques and safety procedures.
  • Ensured that all employees followed safety protocols while working onsite.
  • Created work crew schedules and delegated assignments.
  • Supervised staff and evaluated work performance.
  • Established and enforced procedures and work standards, promoting team performance and safety.
  • Assigned tasks to plumbers based on their skillset, experience, or availability.
  • Maintained records of employee hours worked as well as expenses incurred during each project.
  • Conducted performance reviews for subordinate staff members to identify areas requiring improvement or additional training.

HANDS ON

  • Performed pipe fabrication, installation and fitting according to proper specifications.
  • Cut and fit pipes to established measurements.
  • Cut and beveled piping using cutting torches, saws and threading machines.
  • Cut openings in walls and floors to accommodate pipe and pipe fittings.
  • Installed and extended underground storm, sanitation, and water piping systems to connect fixtures and plumbing.
  • Tested plumbing systems to locate leaks, malfunctions and repair needs.
  • Assembled and installed metal and nonmetal valves, pipe fittings and pipes.
  • Followed relevant codes, regulations, and safety techniques.
  • Set up and took down drilling rig and equipment.
  • Used power tools to create assemblies and sub-assemblies.
  • Located and repaired leaks in water supply lines.
  • Maintained tools and equipment to keep supplies in excellent working condition.
  • Identified and located required tools prior to starting each project.
  • Tested piping systems with water and air pressure to maintain balance and accuracy.
  • Identified needs of customers promptly and efficiently.
  • Resolved customer complaints regarding plumbing services provided by staff members.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Trained new personnel in proper use of tools and equipment related to plumbing projects.
  • Managed company errands and other essential duties.
  • Completed day-to-day duties accurately and efficiently.

Education

High School Diploma / Plumbing

Artes Y Oficios
Panama, Republic Of Panama
12-1982

Skills

  • Project management
  • Blueprint interpretation
  • Safety compliance
  • Budget management
  • Contract negotiation
  • Customer service
  • Employee training
  • Worksite preparation
  • Set up devices
  • Reliability
  • Time management
  • Policy enforcement
  • Adaptability
  • Documentation and reporting
  • Cross-functional team leadership
  • Customer relationship management

Certification

  • FDNY, Torch use of Flammable Gases
  • FDNY, Guard for Torch Operations
  • NYC Buildings, Journeyman Plumber -FULL GAS WORK
  • NYC Buildings, Journeyman Fire Suppression Piping Installer
  • OSHA, 30 Hour Construction Safety and Health
  • ONBOARD, Gas Card - Task 87 Inspector
  • DEP, Back Flow Inspector

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Supervisor

Tavella Plumbing & Heating Corp.
06.1995 - Current

High School Diploma / Plumbing

Artes Y Oficios
Enrique L. Douglas