Enxhi Gorenca
Beverly,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Travel agent
Amara Travel Agency
Tirana, Albania
09.2018 - 12.2022
- Travel Agent at Amara Travel Agency, Tirana
- Handled customer complaints in a professional manner to ensure satisfaction with the service provided.
- Assisted customers in selecting the best possible package with the least expense.
- Processed payments from clients via cash or credit cards.
- Provided travel information to customers and answered questions regarding passports, visas, transportation, accommodation, and tour packages.
- Processed accounts payable and receivable transactions.
- Ensured accuracy in all accounting entries and records.
Education
Bachelor - Hispanic Language, Literature and Civilization
University of Tirana
Tirana, Tirana07.2018
Diploma of State Matura - Upper Secondary School
Asim Vokshi
Tirana, Tirana07.2015
Bachelor of Science - Accounting And Business Management
Salem State University
Salem, MASkills
- Communication skills
- Written communication in native or foreign language
- Problem solving skills
- Online Teaching
- Computer Security
- Operating systems
- Video Editing
Certification
TOEFL, 09/01/22, 72
Personal Information
- Date of Birth: 04/23/97
- Gender: Female
Languages
English
Professional
Albanian
Native/ Bilingual
Spanish
Professional
Timeline
Travel agent
Amara Travel Agency
09.2018 - 12.2022
Bachelor - Hispanic Language, Literature and Civilization
University of Tirana
Diploma of State Matura - Upper Secondary School
Asim Vokshi
Bachelor of Science - Accounting And Business Management
Salem State University
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