Enya Plowman
Cheyenne,WY
Summary
Dynamic and dedicated professional with extensive customer service experience at Enchanted Hair. Proven ability to cultivate strong relationships and maintain attention to detail while managing multiple tasks. Skilled in utilizing POS systems and committed to delivering exceptional service, ensuring a positive experience for every guest.
Overview
4
4
years of professional experience
Work History
Receptionist
Enchanted Hair
Cheyenne, WY
11.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Server
Outback Steakhouse
Cheyenne Wyoming
09.2024 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Crew Member
Mcdonalds
Durham NC
04.2021 - 09.2023
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Cosmetology - Cosmetology
Cheeks Beauty Academy
Cheyenne WyomingSkills
- Customer Service
- Attention to Detail
- Strong interpersonal skills
- Make it right mindset
Timeline
Server
Outback Steakhouse
09.2024 - 01.2025
Receptionist
Enchanted Hair
11.2023 - Current
Crew Member
Mcdonalds
04.2021 - 09.2023
Cosmetology - Cosmetology
Cheeks Beauty Academy