Enycia Williams
Fort Worth,TX
Summary
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills Serves as a role model and mentor to fellow Direct Support Professionals Completes data collection, observation notes, and daily reports as directed by agency policy and procedure.
Overview
2
2
years of professional experience
Work History
Direct Support Professional Caregiver
Southern Concepts Inc
07.2024 - Current
- Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
- Cleaned house, ran errands, managed laundry.
- Helped clients manage money, pay bills, and shop for groceries or personal items.
- Managed medications for clients, ensuring proper dosages were taken on schedule and any side effects were promptly reported to healthcare professionals.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Ensured a safe and comfortable living environment for clients through regular housekeeping tasks and proactive maintenance reporting.
Caregiver
Harvest of Aledo
03.2024 - 07.2024
- Pass med , ADL, meal prep , activities, 1on1
- Facilitates consumers in daily living activities on an assigned shift, including but not limited to: personal hygiene, dining skin , social skills, and community access, etc.
- Provides direct support to and assists consumers in training activities as specified in ISPs and activity schedules.
- Aids in mobility as needed for those using wheelchairs and other assistive devices.
- Assists in bedroom maintenance and teaches housekeeping skills and care of clothing.
- Assists with meal service teach dining skills and promote social skills and personal dignity during meals.
- Administers medications and treatments according to company policy.
Health Insurance Agent
Health Plan One
09.2023 - 01.2024
- Performed needs analysis to obtain information required to make appropriate health insurance product recommendations
- Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options
- Adhered to health and prescription insurance products, delivery systems, and claims systems
- Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities
Cashier
Burlington Coat Factory
04.2023 - 09.2023
- Counted the cash in the register drawer at the start and end of each shift
- Checked customer prices and processed sales by scanning barcodes
- Put things on shelves and organize them
- Provided attentive and skilled assistance to all customer needs
- Wrapped and bagged items for customers to protect them from damage and make them easier to transport
- Assist with duties in other areas of the store such as fitting room monitoring and bagging and carrying out customers' purchases
Education
Medical Assisting
The College of Health Care Professions-Fort Worth
Fort Worth, TX10.2024
High School Diploma -
Our School High School
Fort Worth, TX01.2023
Skills
- Cash register
- Cash handling
- Expert English
- Typing 50Wpm
- Expert HIPPA knowledge
- Organizational skills
- Sales
- Agile
- Communication skills
- Customer service
- Insurance verification
- Caregiving
- Meal Preparation
- Home Care
Timeline
Direct Support Professional Caregiver
Southern Concepts Inc
07.2024 - Current
Caregiver
Harvest of Aledo
03.2024 - 07.2024
Health Insurance Agent
Health Plan One
09.2023 - 01.2024
Cashier
Burlington Coat Factory
04.2023 - 09.2023
Medical Assisting
The College of Health Care Professions-Fort Worth
High School Diploma -
Our School High School
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