Ephraim Moe
Lehi,UT
Summary
Reliable customer service professional with strong and effective communication, computer proficiency, and maintained safety and accuracy. Ready to support efficient operations and excellent customer service.
Overview
12
12
years of professional experience
Work History
Warehouse Associate
Amazon
American Fork, UT
02.2026 - Current
- Monitored and enforced safety procedures to maintain a secure warehouse environment.
- Interpreted computer-generated move tickets and labels to facilitate accurate merchandise movement.
- Maintained accurate inventory records through manual and computerized systems.
- Collaborated with team members to achieve and exceed end-of-day operational goals.
Customer Service/Stock
Walmart
Lehi, UT
11.2025 - 02.2026
- Delivered friendly and attentive customer service during all interactions.
- Guided customers in finding desired items, enhancing their shopping experience.
- Restocked shelves across Walmart departments, maintaining optimal product availability.
Warehouse Associate
Amazon
American Fork, Utah
08.2023 - 10.2025
- Worked in a team to meet end of day goals, ensuring shipments are sorted and packed safely and correctly.
- Labeled and packed merchandise for shipping to customers. merchandise to prepare for loading and shipment to customers.
- Picked customer orders using handheld scanners and warehouse management systems at Amazon.
- Maintained clean workstations and followed daily warehouse safety routines.
Customer Service Cashier
Mapusaga Mini Mart
Pago Pago , American Samoa
03.2015 - 05.2022
- Resolved customer complaints professionally, ensuring satisfaction and loyalty.
- Greeted customers, providing friendly service to enhance shopping experience.
- Informed customers about product pricing and clarified questions regarding available products and services.
- Collected credit card and cash payments to complete transactions for customer orders.
Education
High School Diploma -
Tafuna High School
Pago Pago, American Samoa06-2022
Skills
- Computer proficiency
- Typing proficiency
- Attention to detail
- Problem solving
- Customer service
- Payment processing
- Effective communication
- Verbal and written communication
- Empathy and patience
- Positive and professional
Timeline
Warehouse Associate
Amazon
02.2026 - Current
Customer Service/Stock
Walmart
11.2025 - 02.2026
Warehouse Associate
Amazon
08.2023 - 10.2025
Customer Service Cashier
Mapusaga Mini Mart
03.2015 - 05.2022
High School Diploma -
Tafuna High School