Ephrem Kebede
1213 Park Road,DC
Summary
Driven Customer Service Lead with a proven track record at SBB, ensuring passenger safety and comfort. Excelled in inventory management and adept at resolving customer complaints, enhancing satisfaction levels. Demonstrated expertise in payment processing and cash handling, contributing to streamlined operations and increased efficiency.
Overview
5
5
years of professional experience
Work History
Customer Service Lead
SBB
09.2010 - 09.2015
responsible for the safety and comfort of passengers during a train trip. include serving them food and drinks.
Skills
- Inventory work
- Payment Processing
- Cash Handling
- Business plan Writing
- Customer Complaint Resolution
Languages
German
Limited Working
English
Full Professional
Timeline
Customer Service Lead
SBB
09.2010 - 09.2015
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