EPIPHANY SWEENEY
Blythe,GA
Summary
Results-driven and goal-oriented professional with strong leadership, time management, and organizational skills. Experienced in coordinating daily operations, prioritizing tasks, motivating team members, and ensuring goals are achieved efficiently. Demonstrates strong communication, problem-solving, and decision-making abilities while maintaining productivity, accountability, and a high standard of performance. Adaptable and dependable, with a commitment to continuous improvement, teamwork, and operational success.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Fashion Team Lead
Walmart
Augusta, GA
04.2026 - Current
- Led sales operations team workflows across order processing and pipeline support.
- Trained team members on sales processes, policies, and tools.
- Coached team members on best practices for achieving success in their roles.
- Monitored staff performance and provided feedback on areas of improvement.
- Resolved customer complaints quickly and efficiently.
- Coordinated sales data review using CRM and reporting dashboards.
- Created detailed reports outlining key metrics such as sales volume, conversion rates.
- Ensured compliance with company policies related to safety, security, and privacy regulations.
- Resolved system issues or errors through technical support.
Caregiver
Thrive
Martinez, GA
07.2025 - Current
- Supported Thrive residents with daily personal care and hygiene routines.
- Assisted residents with mobility, transfers, and safe positioning needs.
- Supported bathing, dressing and personal care needs.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Facilitated safe transfers and mobility for residents to promote comfort and independence.
- Provided assistance with bathing and dressing to ensure residents' personal hygiene.
- Executed light housekeeping duties, including laundry and linen changes, to maintain a clean environment.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
Stocker
Walmart
Grovetown, Georgia
01.2024 - 04.2026
Front Desk Receptionist
Extended Stay America
Augusta, GA
09.2023 - 01.2024
- Greeted and welcomed visitors professionally, managing multiple tasks to ensure a positive first impression.
- Provided a high level of customer service to all clients.
- Managed incoming calls, directing them to appropriate staff members or taking detailed messages.
- Responded to inquiries and resolved complaints promptly, enhancing customer satisfaction and retention.
- Responded to inquiries regarding company location and business hours to assist visitors and clients.
- Maintained cleanliness and organization of public areas and conference rooms.
- Handled incoming and outgoing mail with timely attention.
- Documented and distributed messages efficiently to facilitate timely communications among staff.
Car Shuffler
Avis
Augusta, Ga
07.2023 - 11.2023
- Operated shuttle vehicles adhering to safety procedures, ensuring passenger safety and compliance with regulations.
- Addressed customer requests for special needs, enhancing passenger comfort and satisfaction.
- Ensured that all safety requirements were met prior to departure of each trip.
- Drove shuttle vehicles in congested areas while strictly following local traffic laws to maintain safety and order.
- Reported any incidents or accidents involving passengers or property immediately to supervisors.
- Responded promptly to customer requests for special needs such as extra pillows or blankets.
Overnight Associate
Walmart
Grovetown, GA
03.2021 - 07.2023
- Managed inventory levels, applying strong attention to detail and problem-solving capabilities.
- Assisted in stocking shelves with merchandise, utilizing strong organizational abilities.
- Provided customer service to overnight guests, demonstrating excellent communication and interpersonal skills.
- Ensured a clean and organized store environment, displaying effective cleaning techniques.
- Inspected incoming shipments for accuracy and quality control purposes, exercising keen observational skills.
- Stocked and neatly arranged items on shelves.
- Followed all safety guidelines to prevent accidents and injuries.
- Maintained store aesthetic by organizing merchandise and creating attractive displays.
- Supported product quality and freshness by rotating stock.
- Trained new employees on restocking procedures.
- Promoted inventory integrity and accuracy to protect company assets.
School Custodian
Columbia County BOE
Evans, GA
08.2020 - 05.2021
- Developed effective working relationships with teachers, administrators and other staff members.
- Adhered to all safety protocols while using hazardous materials such as bleach or ammonia.
- Utilized knowledge of best practices for sanitation processes in accordance with OSHA standards.
- Cleaned restrooms, lobbies, and other high-traffic spaces to meet sanitary regulations.
- Disinfected office equipment, including computers and telephones.
- Performed regular custodial duties in assigned areas of the building.
- Restocked supplies such as paper towels, toilet paper and soap throughout assigned locations.
Rover; Cashier and Food Service
AAFES
Fort Hood, TX
04.2019 - 06.2020
- Wrote reports of daily irregularities to describe and document property damage and presence of unauthorized individuals.
- Operated cash register and accurately processed payments, returns, and exchanges.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Built and maintained positive working relationships with co-workers.
- Helped restock shelves when necessary to maintain an organized display area.
- Provided excellent customer service by greeting customers and offering assistance.
- Accurately processed customer payments using cash, credit cards, and checks.
- Developed strong customer relationships to support satisfaction and loyalty.
- Processed customer orders and ensured the accuracy of their purchases.
- Greeted and informed customers of products, fostering positive store experiences.
Hotel Housekeeper Aide
Marriott; Augusta Staffing
Augusta, GA
05.2017 - 08.2018
- Cleaned assigned guest rooms and replenished guest amenities and hotel room supplies.
- Performed daily cleaning tasks including vacuuming, dusting, mopping, polishing furniture and fixtures.
- Stocked cleaning carts with supplies such as linens, towels, toiletries and other items needed for housekeeping services.
- Met consistently high standards of cleanliness, sanitation, and organization.
- Maintained a positive attitude while interacting with guests and coworkers.
- Communicated with coworkers and supervisors regarding housekeeping issues needing resolution.
- Inspected all guest rooms for safety hazards and property damage before completing the assigned duties.
Military
Army
Columbia, SC
12.2016 - 04.2017
Cashier
Bojangles
Augusta, GA
10.2015 - 12.2016
- Maintained accuracy of all transactions by properly handling cash, checks, and credit cards.
- Developed strong customer service skills by assisting customers with their purchases.
- Provided excellent customer service by accurately answering questions about products and services.
- Handled customer complaints calmly and professionally while following established procedures.
- Regularly monitored expiration dates on food items in order to reduce waste.
- Utilized problem-solving techniques to troubleshoot technical issues with cash registers or scanners.
- Arranged and restocked displays and merchandise racks to maintain store appearance.
Education
Bachelor of Science (B.S.) - Healthcare Administration
Southern New Hampshire University
Manchester, NH, USHigh School Diploma -
Hephzibah High School
HephzibahSkills
- Compliance monitoring
- Employee training
- Workplace safety
- Deadline management
- Loss prevention
- Performance improvement
- Coaching and mentoring
- Customer service
- Telephone etiquette
- Verbal and written communication
- Team collaboration
- Guest relations
- Problem-solving skills
- Office administration
- Sensitive information handling
- Work prioritization
- Computer proficiency
Certification
Nursing Aide, Phlebotomy
Timeline
Fashion Team Lead
Walmart
04.2026 - Current
Caregiver
Thrive
07.2025 - Current
Stocker
Walmart
01.2024 - 04.2026
Front Desk Receptionist
Extended Stay America
09.2023 - 01.2024
Car Shuffler
Avis
07.2023 - 11.2023
Overnight Associate
Walmart
03.2021 - 07.2023
School Custodian
Columbia County BOE
08.2020 - 05.2021
Rover; Cashier and Food Service
AAFES
04.2019 - 06.2020
Hotel Housekeeper Aide
Marriott; Augusta Staffing
05.2017 - 08.2018
Military
Army
12.2016 - 04.2017
Cashier
Bojangles
10.2015 - 12.2016
Bachelor of Science (B.S.) - Healthcare Administration
Southern New Hampshire University
High School Diploma -
Hephzibah High School