Eposi Anjorin
Des Moines,IA
Summary
Proactive Host with distinct expertise in streamlining services through updated and reorganized systems, adept at welcoming guests and overseeing dining operations while balancing server loads, kitchen staff limits, and customer desires. Proficient in handling roles across various sectors: as a retail cashier, providing accurate and efficient service while managing transactions and maintaining product knowledge; as a leasing office assistant, handling tenant interactions, processing applications, and managing office tasks; and as a food service worker, assisting in meal preparation and service, ensuring cleanliness and adherence to dietary guidelines, and collaborating with staff to enhance resident satisfaction. Demonstrates a calm and level-headed approach in all situations.
Overview
4
4
years of professional experience
Work History
Food Service Worker
Retirement Home
Towson , MD
2023.05 - 2024.08
- Greet and assist residents with seating and meal selection.
- Engage in friendly conversation to create a welcoming atmosphere.
- Assist in preparing and portioning meals according to dietary guidelines.
- Serve meals to residents in dining areas or individual rooms.
- Ensure accurate labeling of meals to avoid dietary errors.
- Clean and sanitize dining tables, chairs, and surfaces.
- Help with basic food prep tasks (e.g., chopping, assembling).
Office Assistant
Aspen Heights
Elk Ridge , MD
2022.11 - 2023.04
- Greeted visitors in a professional manner and provided assistance when necessary.
- Show available properties to prospective tenants.
- Answer inquiries via phone, email, and in-person.
- Conduct property tours and highlight features/benefits.
- Assist with lease applications and paperwork.
- Screen applicants (background, credit checks).
- Handle lease signings and explain terms/conditions.
- Coordinate move-ins and move-outs.
- Maintain and update vacancy and rental pricing information.
Cashier/Shelf Stacker
Food Market
Columbia , MD
2022.05 - 2022.10
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Collected payments and provided accurate change.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Stock shelfs and ensure products are placed in the correct sections, and items are faced forward for easy visibility.
- Monitor inventory levels and report low stock or out-of-stock items to supervisors.
Team Member
Bonjour Waffles
Columbia , MD
2021.09 - 2022.06
- Greeted guests pleasantly and answered menu questions.
- Operated register to process payments and collect cash payment for order totals.
- Prepared food orders making waffles and crepes.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Used proper techniques to prepare food and ingredients.
Host/Cashier Assistant
Darden Restaurants Inc
Columbia , MD
2020.06 - 2021.08
- Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
- Seated patrons based on guest preferences and seating availability.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Leveraged POS system to manage sales transactions, process credit cards and print receipts
Education
Bachelor of Science - Clinical Science
Drake University
Des Moines, IA2026-05
Skills
Customer service
Greeting and Escorting Guests
Time Management Skills
POS,DocuSign, Systems
Customer Transactions
Dining Reservations
Guest Accommodations
Problem-Solving
Multitasking
Timeline
Food Service Worker
Retirement Home
2023.05 - 2024.08
Office Assistant
Aspen Heights
2022.11 - 2023.04
Cashier/Shelf Stacker
Food Market
2022.05 - 2022.10
Team Member
Bonjour Waffles
2021.09 - 2022.06
Host/Cashier Assistant
Darden Restaurants Inc
2020.06 - 2021.08
Bachelor of Science - Clinical Science
Drake University
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