Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maximized performance by monitoring daily activities and mentoring team members.
Cross-trained existing employees to maximize team agility and performance.
Controlled costs to keep business operating within budget and increase profits.
Developed and maintained relationships with customers and suppliers through account development.
Delivery Driver /Cook
Pizza Hut
08.2005 - 09.2010
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Maintained upbeat, positive attitude in busy, customer-focused environment.
House Painter
Oly's Painting
06.2001 - 09.2008
Applied primers or sealers to prepare new surfaces such as bare wood or metal, for finish coats.
Performed minor repair tasks like patching holes or sanding rough areas before painting to ensure a smooth and even final result.
Completed interior and exterior painting for variety of residential and commercial clients.
Used brushes, spray guns and paint rollers to paint surfaces.
Improved overall project efficiency by ensuring proper surface preparation and timely application of paint.
Followed safety protocols and used protective equipment during painting projects to minimize risk.
Collaborated with team members for efficient project execution and seamless communication between all parties involved.
Maintained clean job sites by promptly disposing of debris, unused materials, and cleaning tools after each task''s completion.
Communicated effectively with clients regarding project specifications, timelines, and budget constraints to ensure mutual understanding and satisfaction throughout the entire process.
Safeguarded clients'' property by diligently protecting surfaces and fixtures from damage during the painting process.
Managed inventory of paint supplies and equipment to maintain optimal work efficiency while minimizing costs related to material overstock or shortages.
Enhanced client satisfaction with meticulous attention to detail and consistent color matching.
Managed daily operations by scheduling and coordinating appointments, assisting customers in selecting and matching colors and preparing invoices and bank deposits.
Monitored and adjusted painting techniques for optimal results.
Established trust with clients through transparent communication about progress, potential issues, and solutions throughout the project duration.
Removed fixtures such as pictures, doorknobs, lamps, and electric switch covers prior to painting.
Used sandpaper, scrapers, grinders, and steel wool to smooth surfaces.