Summary
Overview
Work History
Education
Skills
Timeline
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Equilla Jackson

Arabi,LA

Summary

Dynamic and reliable professional with extensive experience in hospitality and cleaning services, notably as a Kitchen Manager at Tracey's Irish Channel Tavern. Proven track record in safe food handling and problem-solving, enhancing customer satisfaction through meticulous cleanliness and effective teamwork. Committed to maintaining high standards and fostering positive environments.

Customer service professional prepared to bring high level of service and efficiency to dynamic team. Proven experience in managing guest interactions and ensuring seamless dining experience. Known for reliability, adaptability, and strong focus on team collaboration and achieving outstanding results. Skilled in multitasking, problem-solving, and maintaining welcoming atmosphere.

Overview

27
27
years of professional experience

Work History

FOH Server

Rumba Carribean Inspired Restaurant
03.2025 - Current
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Maintained a clean and inviting dining area, contributing to a pleasant atmosphere for guests.
  • Coordinated effectively with bartenders to ensure timely beverage service for seated patrons.
  • Skillfully balanced multiple tasks during high-volume shifts, maintaining composure under pressure.
  • Handled cash transactions accurately while maintaining a secure till, minimizing discrepancies in financial records.
  • Demonstrated strong knowledge of menu offerings, confidently answering questions and making personalized suggestions to guests.

Kitchen Manager

Tracey's Irish Channel Tavern
01.2013 - 03.2025
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
  • Developed strong vendor relationships for consistent delivery of high-quality ingredients at competitive prices.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Developed creative daily specials using seasonal ingredients, incorporating fresh flavors into the menu rotation while minimizing costs associated with excess inventory stockpiling.

Independent Commercial Cleaner

Equilla Jackson Cleaning LLC
09.2005 - 03.2025
  • Kept building entryway glass clean and polished for professional presentation.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
  • Maintained floor cleaning and waxing equipment.

Housekeeping Supervisor

River Oaks Psychiatric Hospital
04.1998 - 08.2005
  • Implemented safety protocols for handling hazardous materials, reducing workplace accidents and ensuring compliance with OSHA regulations.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.

Education

High School Diploma -

John F Kennedy High School
New Orleans, LA
05-1987

Skills

  • Punctuality
  • Cleanliness
  • Safe food handling
  • Teamwork
  • Cleaning and sanitizing
  • Reliable and responsible
  • Problem-solving abilities
  • Time management

Timeline

FOH Server

Rumba Carribean Inspired Restaurant
03.2025 - Current

Kitchen Manager

Tracey's Irish Channel Tavern
01.2013 - 03.2025

Independent Commercial Cleaner

Equilla Jackson Cleaning LLC
09.2005 - 03.2025

Housekeeping Supervisor

River Oaks Psychiatric Hospital
04.1998 - 08.2005

High School Diploma -

John F Kennedy High School

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Equilla Jackson