Equilla Jackson
New Orleans,LA
Summary
Dynamic and reliable professional with extensive experience in hospitality and cleaning services, notably as a Kitchen Manager at Tracey's Irish Channel Tavern. Proven track record in safe food handling and problem-solving, enhancing customer satisfaction through meticulous cleanliness and effective teamwork. Committed to maintaining high standards and fostering positive environments.
Customer service professional prepared to bring high level of service and efficiency to dynamic team. Proven experience in managing guest interactions and ensuring seamless dining experience. Known for reliability, adaptability, and strong focus on team collaboration and achieving outstanding results. Skilled in multitasking, problem-solving, and maintaining welcoming atmosphere.
Overview
28
28
years of professional experience
Work History
FOH Server
Rumba Carribean Inspired Restaurant
03.2025 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Applied extensive menu knowledge to answer questions and provide tailored suggestions to guests.
- Coordinated effectively with bartenders to ensure timely beverage service for seated patrons.
- Skillfully balanced multiple tasks during high-volume shifts, maintaining composure under pressure.
- Maintained clean, inviting dining area to enhance guest experience.
- Executed accurate cash transactions and secured till, ensuring financial integrity.
EVS Team Lead
Ochsner Fitness Center
Hanahan, LA
12.2025 - 06.2026
- Monitored daily operations of the EVS department to ensure quality standards were met.
- Supervised daily operations of environmental services team.
- Coordinated with management to ensure facility cleanliness standards.
- Trained staff on cleaning protocols and safety procedures.
Kitchen Manager
Tracey's Irish Channel Tavern
01.2013 - 03.2025
- Conducted daily checks of refrigerators and freezers, ensuring proper food storage, accurate labeling, and cleanliness of surfaces.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Cultivated strong vendor relationships, securing consistent delivery of high-quality ingredients at competitive prices.
- Monitored inventory levels and implemented food storage techniques, effectively reducing food waste.
- Developed creative daily specials using seasonal ingredients, incorporating fresh flavors into the menu rotation while minimizing costs associated with excess inventory stockpiling.
Independent Commercial Cleaner
Equilla Jackson Cleaning LLC
09.2005 - 03.2025
- Ensured entryway glass remained clean and polished to enhance professional appearance.
- Utilized equipment and chemicals with strict adherence to safety protocols.
- Handled equipment, chemicals, and materials properly and with caution.
- Utilized industrial cleaning products according to safety protocols to ensure effective cleaning outcomes.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Serviced and cleaned floor cleaning and waxing equipment regularly for optimal performance.
Housekeeping Supervisor
River Oaks Psychiatric Hospital
04.1998 - 08.2005
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Assigned housekeeping staff to specific areas to ensure efficient operations. to specific shifts and room blocks based on abilities and daily requirements.
Education
High School Diploma -
John F Kennedy High School
New Orleans, LASkills
- Safe food handling
- Sanitation practices
- Cleanliness
- Teamwork
- Food safety protocols
- Problem-solving abilities
- Reliable and responsible
- Punctuality
Timeline
EVS Team Lead
Ochsner Fitness Center
12.2025 - 06.2026
FOH Server
Rumba Carribean Inspired Restaurant
03.2025 - Current
Kitchen Manager
Tracey's Irish Channel Tavern
01.2013 - 03.2025
Independent Commercial Cleaner
Equilla Jackson Cleaning LLC
09.2005 - 03.2025
Housekeeping Supervisor
River Oaks Psychiatric Hospital
04.1998 - 08.2005
High School Diploma -
John F Kennedy High School