Equilla Lipsey
Columbus,OH
Summary
Proven problem-solver and efficient package handler, I excelled at Exela Technologies by enhancing mail processing efficiency and customer satisfaction. Demonstrated exceptional organizational skills and workplace safety, achieving consistent daily deadlines without compromising accuracy or confidentiality. Expert in operating postal machinery and software, I significantly contributed to team goals with flexibility and teamwork. Experienced [Job Title] with expertise in operating automated mail processing equipment to sort incoming and outgoing mail. Proficient in collating, bundling and transferring mail for delivery.
Overview
8
8
years of professional experience
Work History
Mailroom Clerk
Exela Technologies
10.2015 - 12.2023
- Multitasked effectively in a fast-paced environment, prioritizing tasks appropriately to meet daily deadlines consistently.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Processed outgoing mail with a high level of accuracy, including weighing packages and calculating appropriate postage fees.
- Enhanced customer satisfaction with timely and accurate delivery of parcels and mail to recipients within the organization.
- Provided exceptional customer service by promptly addressing questions or concerns from employees regarding their incoming or outgoing mail.
- Expedited outgoing mail services, ensuring timely pickup and delivery through efficient coordination with postal carriers.
- Improved mail processing efficiency by accurately sorting and distributing incoming mail to appropriate departments.
- Coordinated bulk mailing projects, organizing materials efficiently while meeting strict deadlines for distribution.
- Ensured compliance with postal regulations, adhering to proper packaging guidelines and documentation requirements for all outgoing mail shipments.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Safeguarded sensitive information by properly handling confidential documents according to company policies and procedures.
- Offered support to other departments when needed, demonstrating flexibility and teamwork in achieving organizational goals.
- Ensured office equipment such as postage machines was maintained regularly in order to provide uninterrupted service.
- Created detailed documentation for package tracking purposes, allowing recipients to monitor the status of their shipments in real time.
- Prepared professional shipping labels using various software programs, ensuring legibility and accuracy for smooth transit of packages.
- Labeled, weighed and processed mail and packages for efficient distribution.
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Maintained clean and organized mail room to promote safety and efficiency.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Maintained high level of confidentiality with mail items in line with regulations.
- Operated postal machines, including postage meters and mail-processing machines.
- Operated postage meters, mail sealers and labeling machines.
Mail Clerk
Ohio Department of Corrections Medical Center
01.201 - 2012
- Safeguarded sensitive information through proper handling of confidential correspondence according to company policies.
- Enhanced customer satisfaction through timely and accurate mail distribution within the organization.
- Maintained a well-organized mailroom, ensuring easy access to materials and efficient workflow for staff members.
Education
High School Diploma -
Central High School Of Grand Rapids Michigan
421 Fountain St.4950306.1981
Skills
- Problem-solving skills
- Handling and sorting mail
- Package handling
- Workplace Safety
- Scheduling Deliveries
Timeline
Mailroom Clerk
Exela Technologies
10.2015 - 12.2023
High School Diploma -
Central High School Of Grand Rapids Michigan
Mail Clerk
Ohio Department of Corrections Medical Center
01.201 - 2012
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