Shipra Dutta
Director Of Engineering
Summary
A dynamic and results-driven Director of Engineering with over 15 years of experience in leading cross-functional teams, driving innovation, and optimizing processes with a strong startup and corporate background. Proven expertise in strategic planning, building high-performing teams, and driving operational excellence with a strong focus on quality, and customer satisfaction. Adept at fostering a culture of collaboration, adaptability, and continuous improvement, while delivering high-impact solutions that drive business growth.
I would like to continue growing as a leader who drives organizational growth and operational excellence by empowering individuals and teams to reach their highest potential.
Overview
20
20
years of professional experience
Work History
Director of Engineering, B2B Payment Processing
Optum Tech
12.2022 - Current
- Leader overseeing all aspects of combined Software Engineering organization for B2B payment processing, Optum’s $1.5B digital payment business, focused on - partner integrations, data standardization for ERA/EOP generation, reporting and analytics payment in a privacy safe, and secure manner
- I oversee a dynamic management structure where each team leader orchestrates the talents of Full Stack Software Engineers, Data Engineers, and Quality Assurance Engineers
- Successfully led the CHC engineering department through a period of significant change, during integration with the Optum, aligning the Payments organization with Optum’s long term vision rse stakeholders to drive strategy and results
- My organization includes: Software Engineers, Data Engineers, and QA Engineers
- Led initiatives to modernize legacy systems by stabilizing existing infrastructure and spearheading the development of cloud-native solutions to replace outdated architecture
- Championed digital payment strategies, ensuring the secure and privacy-compliant access to standardized data for reporting, analytics, and seamless customer integrations at scale.
Director of Engineering, Cybersecurity
TruU Inc.
01.2021 - 12.2022
- Managed and led multiple global engineering teams to drive alignment and the delivery of exceptional TruU SaaS product for Passwordless authentication to digital and physical enterprise resources
- My organization included: Full Stack Engineers, QA Engineers, and Adapters/Integrators Engineers
- Developed vision, and strategy for the engineering teams, by setting clear direction, road-mapping, and carefully prioritizing technical debt and product features
- Led the strategy to deploy TruU SaaS product to 12k global users for 2 customers increasing the ARR to 3.5 M
- Led, managed, and grew multiple engineering teams in a fast-paced engineering organization (3+ teams)
- Lead strong partnerships with key stakeholders including UI/UX, product management, and solution architects in order to regularly meet and exceed business objectives
- Coach managers and help to sustainably grow the teams and individuals within my organization
Director of Engineering, eCommerce
Gloo Inc.
08.2019 - 09.2020
- Spearheaded the delivery of a sound, robust, and scalable eCommerce platform for delivering enterprise SaaS products to multiple B2B customers
- Developed vision, and strategy for the engineering teams, ensuring organizational goals are met while also promoting teamwork and high standards
- Hired exceptional full time engineers and staff augment to raise the software quality and higher performance bar
- Led and participated in Build vs Buy Decisions for services related to eCommerce buy flows
- Evaluated vendors against current business initiatives, and future directional initiatives
- Drove the strategy for implementing complex real time and event driven order processing system to simplify the customer onboarding
- Drove business and resource prioritization, advising business operations on developing commercial versus strategic solutions while balancing business demands and capacity.
Software Engineering Manager, Core Demand-Side Platform (DSP) / Real-Time Bidding (RTB)
Tapad Inc.
11.2016 - 04.2018
- Managed two teams of senior and junior software engineers, overseeing and directing self-service and managed service DSP users for cross-device advertising and content delivery and real-time ad buying platform
- Act as sole technical owner for managing business stakeholders, driving strategic planning, and performing overall execution of both platforms
- Drive business and resource prioritization, advising business operations on developing commercial versus strategic solutions while balancing business demands and capacity
- Drive the strategy for implementing complex realtime and distributed offline data processing pipelines to optimize the bidding platform and deliver customer insights
- Drive the strategy for migrating over to public cloud from our on-premise cloud infrastructure
- Coach, mentor, and provide career management of 10 software engineers, including technical leads.
Education
M.S. - Computer Science - Data Science/Machine Learning
Missouri University of Science And Technology (MST)
B.Tech - Computer Engineering
Punjab Technical University
Skills
Engineering Leadership
Accomplishments
- Led delivery of an eCommerce platform, exceeding the organization's goal of onboarding 10,000 customers.
- Built and managed high-performing, cross-functional teams, increasing software engineer staff from ground up in 4 months using a hybrid model of full time engineers and staff augmentation.
- Managed and led multiple global engineering teams in 3 locations to drive alignment and deliver exceptional SaaS products, resulting in a 3.5 M ARR increase.
Timeline
Director of Engineering, B2B Payment Processing
Optum Tech
12.2022 - Current
Director of Engineering, Cybersecurity
TruU Inc.
01.2021 - 12.2022
Director of Engineering, eCommerce
Gloo Inc.
08.2019 - 09.2020
Software Engineering Manager, Core Demand-Side Platform (DSP) / Real-Time Bidding (RTB)
Tapad Inc.
11.2016 - 04.2018
M.S. - Computer Science - Data Science/Machine Learning
Missouri University of Science And Technology (MST)
B.Tech - Computer Engineering
Punjab Technical University
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