Shipra Dutta
Boulder,CO
Summary
A dynamic and results-driven Director of Engineering with over 15 years of experience in leading cross-functional teams, driving innovation, and optimizing processes with a strong startup and corporate background. Proven expertise in strategic planning, building high-performing teams, and driving operational excellence with a strong focus on quality, and customer satisfaction. Adept at fostering a culture of collaboration, adaptability, and continuous improvement, while delivering high-impact solutions that drive business growth.
Overview
20
20
years of professional experience
Work History
Director of Engineering, B2B Payment Processing
Optum Tech
Remote
12.2022 - Current
- Leader overseeing all aspects of combined Software Engineering organization for B2B payment processing, Optum’s $1.5B digital payment business, focused on - partner integrations, data standardization for ERA/EOP generation, reporting and analytics payment in a privacy safe, and secure manner
- Manage team leaders in overseeing the talents of Full Stack Software Engineers, Data Engineers, and Quality Assurance Engineers
- Led CHC engineering department during Optum integration, aligning Payments organization with long-term vision and driving strategy/results
- Led initiatives to modernize legacy systems by stabilizing existing infrastructure and spearheading the development of cloud-native solutions to replace outdated architecture
- Championed digital payment strategies, ensuring the secure and privacy-compliant access to standardized data for reporting, analytics, and seamless customer integrations at scale.
Director of Engineering, Cybersecurity
<span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">TruU</span> Inc.
Denver, CO
01.2021 - 12.2022
- Managed and led multiple global engineering teams to drive alignment and the delivery of exceptional TruU SaaS product for Passwordless authentication to digital and physical enterprise resources
- Managed a diverse team consisting of Full Stack Engineers, QA Engineers, and Adapters/Integrators Engineers
- Developed vision, and strategy for the engineering teams, by setting clear direction, road-mapping, and carefully prioritizing technical debt and product features
- Led the strategy to deploy TruU SaaS product to 12k global users for 2 customers increasing the ARR to 3.5 M
- Led, managed, and grew multiple engineering teams in a fast-paced engineering organization (3+ teams)
- Lead strong partnerships with key stakeholders including UI/UX, product management, and solution architects in order to regularly meet and exceed business objectives
- Coach managers and help to sustainably grow the teams and individuals within my organization
Director of Engineering, eCommerce
<span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">Gloo</span> Inc.
Boulder, CO
08.2019 - 09.2020
- Spearheaded the delivery of a sound, robust, and scalable eCommerce platform for delivering enterprise SaaS products to multiple B2B customers
- Developed vision, and strategy for the engineering teams, ensuring organizational goals are met while also promoting teamwork and high standards
- Hired exceptional full time engineers and staff augment to raise the software quality and higher performance bar
- Led and participated in Build vs Buy Decisions for services related to eCommerce buy flows
- Evaluated vendors against current business initiatives, and future directional initiatives
- Drove the strategy for implementing complex real time and event driven order processing system to simplify the customer onboarding
- Drove business and resource prioritization, advising business operations on developing commercial versus strategic solutions while balancing business demands and capacity.
Software Engineering Manager, Core Demand-Side Platform (DSP) / Real-Time Bidding (RTB)
<span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">Tapad</span> Inc.
New York, NY
11.2016 - 04.2018
- Managed two teams of senior and junior software engineers, overseeing and directing self-service and managed service DSP users for cross-device advertising and content delivery and real-time ad buying platform
- Act as sole technical owner for managing business stakeholders, driving strategic planning, and performing overall execution of both platforms
- Drive business and resource prioritization, advising business operations on developing commercial versus strategic solutions while balancing business demands and capacity
- Drive the strategy for implementing complex realtime and distributed offline data processing pipelines to optimize the bidding platform and deliver customer insights
- Drive the strategy for migrating over to public cloud from our on-premise cloud infrastructure
- Coach, mentor, and provide career management of 10 software engineers, including technical leads.
Vice President, Risk and Control Core Technology
Goldman Sachs
Jersey City, NJ
01.2015 - 06.2016
- Led cross-functional global team in implementing an enterprise assessment and issue management application to monitor and assess technology and operational risk
- Improved the efficiency of the core platform by 40% by optimizing existing dataflow to reduce tight coupling with external systems
- Developed Agile delivery process providing a smooth onboarding of multiple businesses to the strategic platform and eliminating difficult to maintain legacy systems
- Managed delivery of a platform for governance of technical and operational risk and control solutions.
Manager / Vice President, Global Treasury System (GTS)
Knight Capital Group
Jersey City, NJ
05.2010 - 05.2013
- Managed and led a team of developers in implementing a one-stop-shop platform for tracking, maintaining, and managing to support all functions of corporate treasury
- Evaluated existing business processes, interfacing with key business partners and advising on technology-enabled solutions
- Mentored professional development of each direct report through personal and performance management
- Forged strong relationships with business and acted as a single point of contact for input into requirements, prioritizing business deliverables and resource allocation
- Simplified firm’s payment architecture by serving as a payment gateway for the firm, reducing bespoke standards dependency for two other teams, including front office.
Vice President
Goldman Sachs
Jersey City, NJ
06.2004 - 04.2009
- Led Development team in executing FICC Brazil deployment, a multi-tier system involving multiple users, upstream and downstream systems, and cross-division team
- Managed client interactions for feasibility analysis and requirements gathering
- Presented technical solutions for subledger-related flows for meeting business requirements
- Performed and coordinated all aspects of development and database design, applying SDLC methodology.
Education
M.S. - Computer Science
Missouri University of Science and Technology (MST)
B.Tech - Computer Engineering
Punjab Technical University
Skills
- Engineering Leadership
- Payments
- Product Strategy
- Goal setting and Execution
- Recruiting/Retaining/Building Teams
- Mentoring and Coaching
- Agile
- System Design and Architecture
- Data Engineering
- DB Schema Architecture
- Programming Paradigm Fluency
- Strategic Planning
- Resource Allocation
- Employee Development
Accomplishments
- Led delivery of an eCommerce platform, exceeding the organization's goal of onboarding 10,000 customers.
- Built and managed high-performing, cross-functional teams, increasing software engineer staff from ground up in 4 months using a hybrid model of full time engineers and staff augmentation.
- Managed and led multiple global engineering teams in 3 locations to drive alignment and deliver exceptional SaaS products, resulting in a 3.5 M ARR increase.
Timeline
Director of Engineering, B2B Payment Processing
Optum Tech
12.2022 - Current
Director of Engineering, Cybersecurity
<span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">TruU</span> Inc.
01.2021 - 12.2022
Director of Engineering, eCommerce
<span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">Gloo</span> Inc.
08.2019 - 09.2020
Software Engineering Manager, Core Demand-Side Platform (DSP) / Real-Time Bidding (RTB)
<span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">Tapad</span> Inc.
11.2016 - 04.2018
Vice President, Risk and Control Core Technology
Goldman Sachs
01.2015 - 06.2016
Manager / Vice President, Global Treasury System (GTS)
Knight Capital Group
05.2010 - 05.2013
Vice President
Goldman Sachs
06.2004 - 04.2009
M.S. - Computer Science
Missouri University of Science and Technology (MST)
B.Tech - Computer Engineering
Punjab Technical University
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