Eraldo Manzo
Diamond Bar,United States
Summary
Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards and company profitability. Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects. Capable of building trusting relationships with customers and colleagues. Committed to excellence.
Overview
5
5
years of professional experience
Work History
Custodial Engineer
Walnut Valley School District
08.2024 - Current
- Sweeps, scrubs, waxes, and polishes floor;
- Clean rooms, hallways, lobbies, restrooms, corridors, elevators, stairways, locker room and other work areas
- Cleans and polishes lighting fixtures, surfaces, trim
- Cleans rugs, carpets, upholstered furniture, draperies,
- Vacuums, washes walls, ceilings, woodwork;
- Washes windows, door panels, sills, replaces light bulbs
- Transports trash and waste to disposal area;
- Transports small equipment or tools between departments;
- Clean and maintain Restrooms
- Pressure Wash Lunch Tables and Surrounding Areas
- Replace and maintain restrooms essentials( Toilet Paper,Seat covers, Paper Towels, Soaps ETC
Warehouse Worker
Nellis Auction
03.2023 - 06.2024
- Organized and arrange merchandise within warehouse and handle inventory
- Ensure all labels and tags match merchandise and maintain count of inventory levels at all times
- Focus on promoting sales by maintaining a strong, visible, positive presence on the sales floor
- Refresh knowledge of internal store POS, company-wide inventory software and seasonal products
- Handle credit card transactions; issue refunds; schedule appointments for customers, as needed; resolve any customer issues; interact with customers professionally and respectfully; and utilize associated warehouse equipment in a safe and reliable manner
- Responsible for training all new hires.
Business & Retention Specialist
Arizona Financial
06.2019 - 03.2023
- Support customer engagement by processing teller transactions
- sharing digital solutions, and making appropriate introductions to bankers.
- Complete operational activities while minimizing risks under established policies
- Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures
- Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions.
- Identify information and services to meet customers financial needs Leveraged strong financial industry knowledge,
- stringent auditing methodologies, and exceptional client service and support excellence for this high volume banking institution as a Bank Teller
- accurately processed customer transactions, maintained cash limits, cross-sell of branch banking products,
- Kept current on banking policies and procedures including storage of various business items;
- hosted weekly meetings and ensured audit details were understood and adhered.
- Assisted in lobby management initiatives; engaged customers in conversation regarding services offered, location of personnel, and other related customer service activities.
- Ensured cash drawer was balanced and all supporting documentation was in line with cash receipts and client transactions.
Education
General Studies -
Mesa community college
Mesa, AZ08.2019
General | Diploma -
Skyline HighSchool
Mesa, AZ05.2013
Skills
- Cleaning Expertise
- Restroom Care
- Sanitation Techniques
- Pressure Washing
- Chemical Handling
- Customer Service
- Problem-Solving
- Cash handling
- Bilingual
- Microsoft Office
- Training
- Fraud prevention
Timeline
Custodial Engineer
Walnut Valley School District
08.2024 - Current
Warehouse Worker
Nellis Auction
03.2023 - 06.2024
Business & Retention Specialist
Arizona Financial
06.2019 - 03.2023
General Studies -
Mesa community college
General | Diploma -
Skyline HighSchool
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