Eral Frantz Brice
Columbus,Ohio
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level IITC & Logistics position to help launch career while achieving company goals.
Overview
1
1
Certification
Work History
Logistics and Security Coordinator
Helvetas
Port-au-Prince, Haïti
- Current
- Manage all logistical operations of the HELVETAS Swiss Intercooperation Haiti programs in 4 geographic departments, including strengthening the logistics capacity of local partners (logistics training, coaching, logistics consulting)
- Manage 10 vehicles, 7 motorcycles, and 14 logistics staff (10 drivers - 4 logistics assistants, 6 security guards); Recruitment - Logistics training - Assessment of their individual performance
- Design and manage the annual operating budget of the logistics and IT departments of the delegation ($1.5 million annually on average)
- Manage all delegation assets (monetary value: over $1 million)
- Carry out all the tasks necessary to ensure the smooth running of the logistics department, including simple purchases, invitations to tender, warehousing, security of goods, logistics and IT staff, asset management and maintenance, archives, customs clearance of equipment....)
- Support Regleau and Pagai Emergency Response Unit during their logistic works at the regional level by providing logistical coordination in 4 departments)
- Ensure the supply in goods or services and other consumables for Haiti programs in 4 geographic departments
IT Operation Consultant
Freelance
Haiti, Petion ville
- Current
Jefe De Tecnologia
Cementos Argos
Colombie/Haiti
01.2013
- Software maintenance: Ensure a meticulous follow-up of the software in terms of its update, its operation, and the payment of licenses
- Management of servers and databases: ensure the optimal functioning of the servers and databases, optimal database servers, optimal disk space, adequate updates, schedule daily backup of databases, make databases, perform periodic maintenance of both servers and databases to ensure the integrity of the servers and databases to ensure the integrity of the information
- Maintenance of the local network and computers: ensure the proper functioning of the network (traffic monitoring, user access control, etc.) creation of user accounts, access groups, creation of Exchange accounts for internal mail and other
- Program the software and physical maintenance of computers, create an automatic programming for the maintenance of the system
- Maintenance of the internal communication system (Intercom: IP PABX ALCATEL)
- Maintenance of the satellite television system
- Service provider follow-up: call providers for problems, when necessary, service provided is up to standard, follow up on payments to ensure no break in service
- Monitoring system maintenance
Management de la chaîne Supply chain management
World Concern
Port-au-Prince, Haïti
- Management of Logistics and Supplies in Line with established HTPC, HTPOC policies
- Management of front desk Receptionist and assign duties in line with TOR.
- Provide logistical arrangement to WCH staff for meetings, seminars and related matters
- Supervise the Fleet Manager
- Support the team providing assistance during peak workload or back-up as necessary, to ensure completion of work objectives
- Prepare request for payments
- Issue Receipt and Inspection Report (RIR)
- Certification of Rendered services by Suppliers
- Maintain Inventory following WCH Asset Management property
- Maintain Stock control of office stationeries and cleaning materials
- Management of Vehicles fleet manager and vehicles and servicing at AVIS or TOYOTA Dealer
- Responsible for preparing and do the following Security Clearance for all Internationals Staff
- Management of fuel and gasoline for all WCH vehicles
- Create and supervised a cafeteria providing foods and drinks for all WCH Staff
- Create and supervised a night drivers shift for the staff leaving late at night at WCH office
- Create a Messenger Moto system to alleviate the work load being dispatch due to heavy traffics during the day
- Implementation of operational procedures for receiving, handling, storing, loading and unloading goods
- Compliance with quality standards: ensure that goods are not damaged during transport
- Make sure that each stream is in line with the company's quality approach
- Preferred relationship with partners, suppliers and customers
- Breakdown and management of staff as needs change
Information Technology Security Manager
Banque de l'union haitienne (BUH)
Haïti
- Mission: to assess the vulnerability of the Bank's information systems and Implement solutions to protect applications, data and infrastructure
- Studies and definition of the security policy: Develop security measures and standards in line with The evolution of the banking sector Banking sector and its exposure to computer risks or any other risk in Risks in general
- Analyze malfunctions, margins for improvement of security systems
- Security systems
- Choose the most appropriate technical devices for the company's needs The company's needs (firewalls, backup and restoration programs, cryptography, authentication, monitoring...)
- Carry out audits of the security system, usually with the help of Service providers
- Implementation and monitoring of the security system: Implement the security standards, including those related to access conditions
- Put in place the appropriate security methods and tools
- And support their implementation
- Supervise backup programs and test restoration
- Develop and monitor security incident dashboards
- Detect cases of intrusion or contamination of the systems, analyze the causes, and consolidate the security measures
- Regularly test the proper functioning of the security measures in place to detect weaknesses and deficiencies at both the information system and user levels
- Ensure that contingency and business continuity plans are in place and tested
- Conducting the security policy: Identify and evaluate with the management team the sensitive information and Information and the IT risks related to each
- Evaluate the risks and technical impacts of the selected solutions to the current system.
IT- Engineer-POS Team Leader-Helpdesk Support Manager
SOCOSER S.A. /LESLY CENTER
Port-au-Prince, Haiti
- Managed the servers of the lottery system (Backemd): Administer the various application servers of the Lotteria
- Management of the servers and databases: Ensure the optimal functioning of the servers and databases, optimize disk space, adequate updates, schedule the daily backup of the databases, perform periodic maintenance of the servers and databases to ensure the integrity of the information
- Team Leader POS Section: Manage a team of five technicians who work in the repair (hardware) and maintenance of POS (software, firmware)
- Program, the POS for the different centers
- Call Center Platform Technical Support: Lead a team of five technicians on the following user support tasks following tasks for user support:- Serve as the first point of contact for customers seeking technical assistance via phone or email.- Perform remote troubleshooting through diagnostic techniques and relevant questionsDetermine the best solution based on the problem and details provided by the customers.- Help the customer through the problem resolution processRedirect unresolved issues to a higher level in the support chain.- Motivate team members
- Plans training as needed for the team
- Encourage creativity and risk-taking -Manage the technical support team and evaluate their performance
- Technical part: Restructuring and maintenance of the system - Technical support to service agents -Service Provider Liaison Officer
- (SIP / Digicel)
IT-Director
Groupe REBO/INTERNEGOCE S.A
Haiti
- Assists in unit testing to verify the system functions satisfy business requirements Participates in the review of technical designs Prepares project plans that outline expected tasks and activities Evaluates software vendors and solutions Develops network operations budget and ensures operations meet Approved budget levels
- Management of servers and databases to ensure optimal operation of servers low data areas best discs, appropriate updates, schedule daily backup databases, and planned maintenance of servers and databases data
IT-Assistant
Compagnies Des Tabacs Comme Il Faut
Tabbar, Clecine
- Support the performance of servers and various operating systems
- Maintain analysis and monitoring of the various system components and make some recommendations
- Monitor the hard disk usage space of the different servers
- Design, implement and maintain highly available solutions for the company
- Make a good assessment of the applications and equipment operation while building technical analysis systems capable of meeting the company's needs
- Provide technical assistance to production departments, including problem isolation and timely resolution
- Optimize system availability and performance through fault-tolerant configuration, monitoring and
- Optimize system availability and performance through fault tolerant configuration, efficient network architecture, and proactive server monitoring
- Manage the data and application backup system and recover them when needed
- Work with a team to automate management tasks, streamline processes, and improve efficiency
- Work with a team to automate management tasks, streamline processes and perform standard administration functions as needed
- Installation, configurations, file system maintenance, system recovery and other hardware needs
- System recovery and other hardware and maintenance needs.
IT-Officer Assistant
Cemex Haiti
Port-au-Prince, Département de l'Ouest, Haïti
- Work in perfect communication with the IT-Manager- Take charge of the different problems of the different production sites
- Ensure the IT supervision of all the sites (Cap-Haitien: Cement du Nord, La Pierre: Cement du Sud and the head office: Terminal Varreux)
- Maintain in good working conditions all the computer equipment of all the sites
- Provide technical assistance to CEMEX Haiti users as needed to optimize the use of the information systems applications - Ensure the interconnection of the sites- management of mail applications via Lotus Note
- Design, assembly, and configuration of network by cable and wireless
- Management of servers: file - Manage files, data, DHCP, DNS, RIS and Active Directory servers - Control access to file server and printers Develop internal security procedures.
Education
Bachelor of Science - Computer Engineering
UNIQUA
Haiti06-2005
Certificate Of Recognition Of License In Computer Science Engineering - Computer Science Engineering
UQAM | Université du Québec à Montréal
01.2005
Equivalence of Master-1 of Science Computer Engineering - Sciences Informatique, Genie Logiciel
Institut Universitaire Quisqueya D'Amerique
01.2006
Certificate of achievement - WSUS and Sharepoint 2010
New Horizons Computer Learning Centers -Florida
01.2009
Diplme de communication et de journalisme - Communication/Journalisme
Ecole de communication et de langue française (ECOLAF)
01.1998
Certificate of Recognition - Genie Logiciel
UQAM
Canada01.2005
Skills
- Data Entry
- Critical Thinking
- Communication Protocols
- Information Security
- Network Security
- Asset Protection
- Disaster Recovery
- First Aid Certified
- Staff Management
- Incident Reporting
- French Fluency
- CCTV Monitoring
- Document Preparation
- Verbal and Written Communication
Certification
- ISC2 Candidate
- Personal Field Security Training - Face-to-Face 3-day Course
- Highfield Qualifications Certifiant en Approvisionement et Logistique
- Les fondements du nouveau manager
- Certifiant en Approvisionement et Logistique
- Supply chain management
- L'essentiel de Windows Server 2016
- Les fondements d'ITIL : 1. La gestion des systèmes d'information
- OSHA Forklift Certification-American Safety Council
- Supply Chain Management and Capacity Planning
- STOP Bleeding Control Basic v. 1.0 Course
- Networking Foundations: IP Addressing
- Les fondements du nouveau manager
Languages
English
Full Professional
French
Native/ Bilingual
Spanish
Elementary
Haitian Creole
Full Professional
Who I am?
A bright, talented and ambitious Information Systems Professional with a strong technical background who possesses self-discipline and the ability to work with the minimum of supervision. Having exposure to a wide range of technologies & able to play a key role in diagnosing hardware and software problems and to ensure that quality solutions meet organization objectives. Possessing a good team spirit, deadline orientated and having the ability to organize and communicate complex solutions clearly and accurately. Professional IT engineer with extensive and diversified experience and expertise with the ability to offer a wide variety of IT solutions for small and medium-sized enterprises at the national and international levels. With extensive experience int he design, installation, maintenance and management of computer network systems that includes multiple application;
References
References available upon request.
Timeline
Jefe De Tecnologia
Cementos Argos
01.2013
Logistics and Security Coordinator
Helvetas
- Current
IT Operation Consultant
Freelance
- Current
Management de la chaîne Supply chain management
World Concern
Information Technology Security Manager
Banque de l'union haitienne (BUH)
IT- Engineer-POS Team Leader-Helpdesk Support Manager
SOCOSER S.A. /LESLY CENTER
IT-Director
Groupe REBO/INTERNEGOCE S.A
IT-Assistant
Compagnies Des Tabacs Comme Il Faut
IT-Officer Assistant
Cemex Haiti
Bachelor of Science - Computer Engineering
UNIQUA
Certificate Of Recognition Of License In Computer Science Engineering - Computer Science Engineering
UQAM | Université du Québec à Montréal
Equivalence of Master-1 of Science Computer Engineering - Sciences Informatique, Genie Logiciel
Institut Universitaire Quisqueya D'Amerique
Certificate of achievement - WSUS and Sharepoint 2010
New Horizons Computer Learning Centers -Florida
Diplme de communication et de journalisme - Communication/Journalisme
Ecole de communication et de langue française (ECOLAF)
Certificate of Recognition - Genie Logiciel
UQAM
Similar Profiles
Myo Sann AungMyo Sann Aung
Skills, Jobs & Income Advisor/ Youth & Gender Focal Person at HELVETAS Swiss IntercooperationSkills, Jobs & Income Advisor/ Youth & Gender Focal Person at HELVETAS Swiss Intercooperation
Nidvie TOUSSAINT MESIDORNidvie TOUSSAINT MESIDOR
COUNTRY FINANCE MANAGER (RESPONSABLE FINANCIER/PAYS) at HELVETAS SWISS INTERCOOPARATIONCOUNTRY FINANCE MANAGER (RESPONSABLE FINANCIER/PAYS) at HELVETAS SWISS INTERCOOPARATION
Ion GradinariIon Gradinari
MEAL Manager at HELVETAS MoldovaMEAL Manager at HELVETAS Moldova
Aissata BaAissata Ba
Float Pool Student Nurse Assistant at James Cancer Hospital and Solove Research InstituteFloat Pool Student Nurse Assistant at James Cancer Hospital and Solove Research Institute
Tiasha McCaskillTiasha McCaskill
Housekeeper at Board of CommisionersHousekeeper at Board of Commisioners