Erandi morales
bellevue,WA
Summary
Adept at elevating customer experiences, I leveraged advanced problem-solving and exceptional service skills at Holiday Garden to surpass sales targets and ensure guest satisfaction. My expertise in hospitality service and negotiation with vendors significantly enhanced client journeys, demonstrating a unique blend of hard and soft skills vital for high-paced environments. Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
1
1
year of professional experience
Work History
Holiday Garden
Waitresses
06.2023 - 09.2024
- Achieved high levels of customer satisfaction through consistent follow-ups during trips, ensuring all aspects were running smoothly and any issues were resolved promptly.
- Achieved target sales goals by implementing effective selling techniques and demonstrating extensive knowledge about available products and services.
- Developed tailored travel itineraries to create memorable experiences for clients, taking into account individual budgets and time constraints.
- Negotiated pricing with preferred vendors for better value packages offered to customers while maintaining profitability margins for the agency.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School - Still Atendding
Sammamish High School
Bellevue, WASkills
- Advanced problem solving
- Exceptional customer service
- Guest Engagement
- Safe Food Handling
Languages
Spanish
Full Professional
Interests
- I enjoy helping others and giving back to the community
- Food justice advocate, working to address food insecurity and promote access to healthy, affordable food
Timeline
Holiday Garden
Waitresses
06.2023 - 09.2024
High School - Still Atendding
Sammamish High School
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