Erasmus Daddy Appleton
Magnolia,DE
Summary
Dynamic professional with extensive operations experience, skilled in strategic planning and incident prevention. Proven ability to manage personnel effectively while ensuring compliance with reporting requirements. Adept at conflict resolution and fostering mental health awareness, consistently enhancing safety and security within high-pressure environments.
Overview
16
16
years of professional experience
Work History
Correctional Officer
Delaware Department of Correction
Dover, DE
12.2024 - Current
- Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
- Collaborated with outside agencies such as social workers, psychologists, and probation officers when necessary.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Served as liaison between families of inmates ensuring they were kept informed about their loved ones' progress in custody.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Inspected cells and conducted random searches of common areas.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
Community Connection Coach
Kencrest Services
Blue Bell, PA
05.2021 - 12.2024
- Helped clients identify goals, obstacles and strategies for attaining greater fulfillment.
- Helped clients set weekly goals and plan how to accomplish objectives.
- Assisted clients with developing life management skills and coping mechanisms to handle daily living requirements.
- Assisted clients in navigating crisis and traumatic and difficult situations and provided methods to improve familial and professional relationships.
- Promoted useful resources to facilitate coaching goals.
- Tracked coaching sessions, plans, behaviors and issues with non-compliance for each client.
- Assisted clients with career training, resource applications and counseling programs to facilitate life enrichment.
- Utilized tests and activities to determine unique client skills and passions.
- Established long and short-term goals for therapeutic services to encourage patient progress.
- Managed load of multiple cases on consistent basis.
- Collaborated with various healthcare professionals to plan rehabilitation programs.
- Prepared patients for self-management and decision-making responsibilities.
Program Supervisor
Woods Services
Langhorne, PA
09.2018 - 11.2024
- Partnered with program management on recommendations, process improvements and corrective action plans.
- Fostered relationships to define programming needs and strengthen organizational standing.
- Coordinated logistics for activities and events.
- Analyzed program effectiveness to optimize workflows.
- Designed and implemented program policies, frameworks and toolkits for change management processes.
- Communicated project status, requirements and deadlines to stakeholders.
- Maintained client records in compliance with local, state, federal, agency and contractual regulations, helped clients manage financial accounts and cultivated client independence.
- Planned, directed, coordinated and monitored multiple behavioral health services and programs and complied with licensure, certification, accreditation and statutory requirements.
- Monitored health of clients, communicated with medical professionals, implemented preventive strategies to limit illness and serious incidents and coordinated documentation across shifts.
- Created program goals and objectives for clients with mental and behavioral health issues, developed program-specific policies and procedures and relentlessly helped clients meet goals.
- Helped team members improve productivity and performance through hands-on coaching in order to achieve company objectives.
- Managed day-to-day residential services, met individual transportation needs and maintained safe and high-quality home environments.
- Oversaw client caseload for non-profit agency, managed assessments and functional analyses, developed individualized treatment plans and measured ongoing effectiveness of plans.
- Scheduled and developed program activities in accordance with program needs.
- Facilitated educational workshops, meetings and conferences associated with program.
- Prepared periodic reports, financial statements and records on program activities, progress and status for management.
- Explained program offerings and requirements to participants and answered related questions.
- Reviewed applications and documentation independently or in conjunction with supervisor to make decisions pertaining to programs.
- Developed and implemented new program features to address needs.
Teacher's Aide
Woods Services
Langhorne, PA
03.2016 - 09.2018
- Supervised children on field trips to maintain safety and foster cultural learning experiences.
- Assisted instructional staff with implementing lessons and activities for full classes and small groups.
- Observed student performance and recorded relevant data to assess progress.
- Instructed and monitored students in use and care of school equipment and materials to prevent injuries and damage.
- Maintained up-to-date emergency forms, curriculum plans and individual child development profiles.
- Supervised children and participated with children in activities.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Worked one-on-one with special needs students to help navigate through school challenges.
- Provided individualized and small group support to reinforce classroom topics and promote student learning.
- Assisted teachers with lesson preparation and curriculum implementation.
- Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
- Created and coordinated age-appropriate enrichment activities to drive social, emotional and intellectual development.
- Assessed student learning styles and understanding of material to redirect and optimize teaching strategies.
- Used lectures, discussions, or supervised role-playing methods to present subject matter to students under direction and guidance of teachers.
Caregiver
Healing Hands PCA LLC
Levittown, PA
02.2016 - 03.2017
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Laundered clothing and bedding to prevent infection.
- Assisted with meal planning to meet nutritional plans.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Followed care plan and directions to administer medications.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Followed safe lifting and transferring techniques to transport residents.
- Reported concerns to nurse supervisor to promote optimal care.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Assisted clients with maintaining good personal hygiene.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
- Helped clients get in and out of beds and wheelchairs.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Built strong and trusting rapport with clients and loved ones.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Recorded client status progress and challenges in logbooks and reports.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Partnered with registered nurses and physiotherapists to provide care to patients.
Social Worker
Liberian Red Cross
11.2014 - 12.2015
- Maintained thorough case history records and wrote detailed reports.
- Implemented social service interventions to achieve treatment goals and address client needs.
- Engaged in community outreach and program development to support patient and caregiver needs.
- Referred patients to community resources for mental health treatment, child protective services and assistance for people with developmental disabilities.
- Collaborated with multidisciplinary team of drug addiction case managers and disability workers.
- Provided mental health support to homeless clients and connected each with community resources.
- Counseled and prepared residents for transition to independent living.
- Educated patients and caregivers on community resources and post-acute level of care criteria, benefits and coverage.
- Assisted uninsured and under-insured patients in obtaining medications through grants and community resources.
- Administered conflict resolution strategies to help families resolve disputes.
Teller/Loan Officer
Access Bank, Liberia
07.2011 - 11.2014
- Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
- Educated customers on variety of loan products and available credit options to promote valuable decision-making.
- Delivered high levels of customer service to facilitate smooth processes.
- Met with applicants to obtain information for loan applications and answer questions about process.
- Analyzed applicants' financial status and credit and property evaluation to determine feasibility of granting loan.
- Tracked and managed new leads and followed up on referral business.
- Performed daily maintenance of loan applicant database.
- Submitted loan applications to underwriter for verification and recommendations.
- Developed and maintained knowledge of available loan products, processing procedures and underwriting and general departmental guidelines.
- Executed loan origination process and ordered credit reports, appraisals and preliminary title reports.
- Improved loan applications and documentation by informing applicant of additional requirements.
- Maximized company profitability with appropriate pricing of new loan originations, fee income and selling of products and services.
- Built referral business by meeting with local financial planning, home builders and real estate professionals.
- Researched investor guidelines and kept up to date on program changes that affected loan processing or origination.
Security Guard
Security Expert Guard Agency of Liberia
06.2009 - 02.2011
- Secured personnel and premises by inspecting buildings and patrolling property.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Guarded restricted areas to prevent unauthorized entry.
- Responded to medical emergencies before paramedic and law enforcement arrival.
- Monitored premises and recorded activity in daily officer reports.
- Verified photo IDs and tickets to allow guests passage.
- Completed incident reports to record security or loss prevention incidents.
- Observed patrons and customers to quickly address security situations.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Searched individuals and baggage for weapons and other prohibited items.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
Education
MBA - Project Management
Capella University
09-2024
Bachelor of Science - Management & Leadership
Capella University
12.2022
Some College (No Degree) - Economics
University of Liberia
High School Diploma -
College Of West Africa
08.2008
Skills
- Operations Experience
- Strategic Planning Expertise
- Reporting Requirements Understanding
- Planning & Organizing
- Computer Skills
- Problem Resolution
- Conflict Resolution
- Good Work Ethic
- Quality Control
- Personnel Management
- Project Management
- Incident prevention
- Mental health awareness
- Criminal investigations
Emergency response
First aid training
Conflict resolution skills
De-escalation techniques
Correctional facility procedures
Policy enforcement
Restraint techniques
Inmate monitoring
Inmate supervision
Education and Training
other,other,other,true,other
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsWork from home optionPaid time off401k matchPaid sick leave4-day work weekTeam Building / Company RetreatsStock Options / Equity / Profit SharingFlexible work hoursTimeline
Correctional Officer
Delaware Department of Correction
12.2024 - Current
Community Connection Coach
Kencrest Services
05.2021 - 12.2024
Program Supervisor
Woods Services
09.2018 - 11.2024
Teacher's Aide
Woods Services
03.2016 - 09.2018
Caregiver
Healing Hands PCA LLC
02.2016 - 03.2017
Social Worker
Liberian Red Cross
11.2014 - 12.2015
Teller/Loan Officer
Access Bank, Liberia
07.2011 - 11.2014
Security Guard
Security Expert Guard Agency of Liberia
06.2009 - 02.2011
MBA - Project Management
Capella University
Bachelor of Science - Management & Leadership
Capella University
Some College (No Degree) - Economics
University of Liberia
High School Diploma -
College Of West Africa
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