Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Erasto Flores

Bakersfield,CA

Summary

A hardworking college student, with proven communication, interpersonal, and teamwork skills. Aiming to leverage my abilities to successfully fill the Team member role at the job site. Frequently praised as focused by my peers, can be relied upon to help your company achieve its goals. Special Education Teaching Assistant with 3 years of classroom experience working with disabled and special needs students. Assisted in administering lessons and academic materials and maintained safe and productive environment throughout daily activities. Compassionate worker dedicated to securing well-being for students and cultivating personal growth and development.

Overview

7
7
years of professional experience

Work History

Special Education Instructional Aide

KCSOS
Bakersfield, CA
08.2023 - Current
  • Instructed small groups of students on specific skills or topics as directed by the teacher.
  • Supported classroom management strategies to create a positive learning environment for all students.
  • Helped students to develop good behavioral habits through positive reinforcement and encouragement in studies as well as discipline and careful use of physical intervention when required.

Customer Service

Flores Party Rental
03.2017 - Current
  • Handled 30+ calls daily, with duties including signing up new customers on a roster
  • Remained courteous and calm, even during moments of customer dissatisfaction
  • Offer information on product lines, service offerings, and demonstrations
  • Unpackaged shipments, checked invoices, and stocked on essential needs
  • Provided company information and policies to customers upon inquiry and answered questions via phone, email or online chat
  • Resolved time sensitive customer service issues in time sensitive situations quickly and efficiently.

Paraprofessional 3

Douglas J. Miller Elementary
Bakersfield, CA
08.2022 - 05.2023
  • Assisted teachers and provide administrative teaching support in a classroom setting
  • Assisted students in small groups and or one-on-ones
  • Assisted in toileting
  • Assisted students with their own individual needs in small groups
  • Multitask: helped more than one customer at a time and fulfilled company needs.
  • Assisted teachers with planning and preparing lessons for students.
  • Created and maintained positive relationships with students, parents, and colleagues.
  • Administered assessments to determine student's academic performance levels.
  • Helped implement behavior management strategies for individual students.

Sales Associate

Finish Line
Bakersfield, CA
11.2020 - 11.2022
  • Assisted an average of 50+ customers per day in locating items for customers
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Provided positive first impressions to welcome existing, new and potential customers
  • Developed over 500+ transactions, receiving 95% in customer service feedback surveys, aided Spanish-speaking customers
  • Collaborated with 3 other cashiers, aiding other teammates during occupied times
  • Maintain minimum sale quotas as indicated by sales supervisor/manager following company guidelines.

Education

Bachelor of Arts in Psychology -

California State University of Bakersfield
Bakersfield, CA
05-2024

Skills

  • Communication
  • Multitasking
  • Problem solving
  • Critical thinking
  • Operating systems (Microsoft Windows, macOS)
  • Positive Reinforcement

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Special Education Instructional Aide

KCSOS
08.2023 - Current

Paraprofessional 3

Douglas J. Miller Elementary
08.2022 - 05.2023

Sales Associate

Finish Line
11.2020 - 11.2022

Customer Service

Flores Party Rental
03.2017 - Current

Bachelor of Arts in Psychology -

California State University of Bakersfield

Similar Profiles

CREATE PROFILE
Erasto Flores