Ercira Estrella
THE BRONX,NY
Summary
Skilled Security Officer with a proven track record at Tarian Security, adept in incident reporting and CCTV monitoring. Leveraged expertise in security protocols and customer service to enhance facility safety and guest satisfaction. Excelled in fast-paced emergency situations, significantly reducing potential damage and injury. Demonstrated leadership by training new personnel, showcasing a blend of technical proficiency and effective communication.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Security Officer
Tarian Security
08.2023 - Current
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
Security Officer
Winfield Security
11.2018 - Current
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Wrote detailed reports of all security breaches and investigations.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Security Officer
Prime Security
05.2014 - 05.2018
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Childcare
Charo Borbon
06.2004 - 08.2008
- Assisted in the development of individualized childcare plans for each child, ensuring tailored support and growth opportunities.
- Provided consistent childcare during church services, allowing parents to participate worryfree.
- Collaborated with other childcare providers to share best practices and stay current on industry trends.
- Facilitated regular team meetings for staff collaboration on curriculum planning, problem-solving, and sharing successes or challenges faced in their roles as childcare professionals.
- Assisted with childcare duties, including homework help, transportation to activities, and maintaining a safe play area.
- Maintained cleanliness of childcare spaces by performing regular housekeeping tasks such as laundry, dishes, and sanitizing toys.
- Improved early care services by coordinating and implementing comprehensive systems for childcare providers.
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV monitoring
Certification
- First Aid, CPR, and AED Instructor Certification - American Red Cross.
- CPR/AED Certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Security Officer
Tarian Security
08.2023 - Current
Security Officer
Winfield Security
11.2018 - Current
Security Officer
Prime Security
05.2014 - 05.2018
Childcare
Charo Borbon
06.2004 - 08.2008
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