Erendira Pacheco
Monrovia,CA
Summary
Adept at multitasking and communication, I leveraged these skills over the years to enhance team performance and customer satisfaction. My experience includes developing training materials and leading sessions, showcasing my organizational abilities and friendly demeanor. Achievements include significantly improving service quality and team efficiency, making me a valuable asset to any employer seeking these qualities.
Overview
8
8
years of professional experience
Work History
Server
Benihana
Arcadia , California
11.2023 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
Server
La sexy michelada
Monrovia, California
08.2020 - 06.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
El Pescado Nadados
Server
La Puente , California
03.2017 - 12.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Designed and developed training materials for new employees in the organization.
- Provided feedback on employee performance based on observed results during training sessions.
- Organized meetings, events, and conferences based on availability of personnel and resources.
Education
High School Diploma -
Duarte High School
Duarte Ca09-2016
Skills
- Multitasking
- communication skills
- organization skills
- Friendly and outgoing
Timeline
Server
Benihana
11.2023 - Current
Server
La sexy michelada
08.2020 - 06.2023
El Pescado Nadados
Server
03.2017 - 12.2021
High School Diploma -
Duarte High School