Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Erfan Saffaripour

Beverly Hills,CA

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

4
4
years of professional experience

Work History

Temporary Brand Ambassador

Montblanc
Beverly Center
04.2024 - Current

• Achieved top-seller status by surpassing all concurrent monthly target sales goals by over 200% and generating over $20,000 in monthly sales revenue.

• Expertise at becoming extensively familiarized with company product catalog to adeptly tailor outreach and services to clients.

• Robust experience utilizing CRM systems to identify client needs, conduct outreach, develop loyal client relationships, and increase sales.

Sales Specialist

Frette
Rodeo Dr, Beverly Hills
02.2022 - 03.2024

• Built strong client relationships through consistent communication and effective problemsolving.

• Exceeded sales targets by consistently meeting and surpassing monthly quotas.

• Expanded customer base with targeted prospecting and lead generation efforts.

Associate Manager

Tumi
Beverly Center
10.2021 - 02.2023

• Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.

• Increased employee performance and job satisfaction to strengthen retention and engagement.

• Managed senior-level personnel working in marketing and sales capacities.

Assistant Manager

Armani Exchange
Beverly Center
09.2020 - 10.2021

• Supervised day-to-day operations to meet performance, quality and service expectations.

• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.

• Improved customer satisfaction by addressing and resolving complaints promptly.

Education

Associate's degree in Business Management -

Amirkabir university of technology
07.2019

Skills

  • Luxury Boutique Sales Experience
  • Retail Sales Manager Expertise
  • Customer Relations Manager (CRM) Expertise
  • Business Development and Market Research
  • Senior Customer & Technical Support
  • Strong Interpersonal Communication

Languages

Persian
Native or Bilingual
Arabic
Limited Working
Azerbaijani
Professional Working
Turkish
Limited Working
English
Native or Bilingual

Timeline

Temporary Brand Ambassador

Montblanc
04.2024 - Current

Sales Specialist

Frette
02.2022 - 03.2024

Associate Manager

Tumi
10.2021 - 02.2023

Assistant Manager

Armani Exchange
09.2020 - 10.2021

Associate's degree in Business Management -

Amirkabir university of technology
Erfan Saffaripour