Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Projects
References
Timeline
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Eria MUTASA

Hamden,CT

Summary

Adaptable professional with a background in food service and IT. Skilled in customer assistance and technical support, contributing to efficient operations and enhanced customer satisfaction. Eager to leverage expertise to drive team success in a dynamic environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Part time Student food service worker

Compass Group Inc.
Hamden, CT
03.2025 - Current
  • Prepared and served food items according to safety and sanitation standards.
  • Assisted in maintaining cleanliness of work areas and dining facilities.
  • Stocked supplies and organized food items for efficient service delivery.
  • Handled customer inquiries and provided friendly assistance at service counters.
  • Operated cash registers to process payments from customers.

IT Intern

Zimbabwe Electricity Distribution Company’s
Kadoma, Mashonaland West Province
06.2022 - 01.2023
  • Assisted in troubleshooting technical issues for electrical distribution systems.
  • Collaborated with engineers to improve network infrastructure reliability.
  • Supported installation and maintenance of software applications for company operations.
  • Documented technical processes and user manuals for internal training purposes.

Cashier

MR GROCE WHOLESALERS
CHINHOYI, Zimbabwe
05.2018 - 02.2021
  • Processed customer transactions using cash register and point-of-sale systems.
  • Managed cash drawer, ensuring accurate cash handling throughout shifts.
  • Assisted customers with product inquiries and provided exceptional service.

Education

Bachelor of Science - Information Technology

CHINHOYI UNIVERSITY OF TECHNOLOGY
ZIMBABWE
10-2024

Master of Science - Cyber Security

Quinnipiac University
Hamden, CT

Skills

  • Network security
  • Cyber threat analysis
  • Technical troubleshooting
  • Software installation
  • Team collaboration
  • Data analysis
  • Database management

Accomplishments

  • Awarded Vice Chancellor's Award for First Class Degree in IT (2024)
  • Awarded as the best Student Representative (2021)
  • Most Distinguished Cashier of (2018)
  • Awarded as the second best student at District level in ordinary level History.

Certification

  • Certificate in Google Cybersecurity

Languages

English
Professional
Shona
Native/ Bilingual

Projects

  • IoT Cattle Health Management System (Chinhoyi University of Technology 2023)

References

References available upon request.

Timeline

Part time Student food service worker

Compass Group Inc.
03.2025 - Current

IT Intern

Zimbabwe Electricity Distribution Company’s
06.2022 - 01.2023

Cashier

MR GROCE WHOLESALERS
05.2018 - 02.2021

Bachelor of Science - Information Technology

CHINHOYI UNIVERSITY OF TECHNOLOGY

Master of Science - Cyber Security

Quinnipiac University