Eriacnna Almonte
Lowell ,MA
Summary
Diligent [Desired Position] with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.
Overview
7
7
years of professional experience
Work History
Manager
Pizza Hut
Methuen
11.2023 - Current
- Led team in daily operations, ensuring efficiency and adherence to quality standards.
- Trained and mentored staff on customer service excellence and food safety practices.
- Implemented inventory management processes, reducing waste and optimizing stock levels.
- Streamlined order fulfillment procedures, enhancing speed of service during peak hours.
Market Basket Assistant Manager
Market Basket
Lawrence
10.2019 - 11.2024
- Assisted in developing and implementing operational strategies to enhance team productivity.
- Coordinated staff scheduling to ensure optimal coverage and efficient service delivery.
- Supported training programs for new employees to improve onboarding processes and job proficiency.
- Analyzed customer feedback to identify service improvement opportunities and enhance satisfaction levels.
Education
still on college - Medical Assistant
UHA
Education online Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
Timeline
Manager
Pizza Hut
11.2023 - Current
Market Basket Assistant Manager
Market Basket
10.2019 - 11.2024
still on college - Medical Assistant
UHA