ERIAN BENSON
San Antonio,TX
Summary
Reliable hospitality professional with experience in fast-paced restaurant and retail settings, delivering friendly guest service and accurate cash, credit, debit, and digital payment processing. Known for strong communication, teamwork, and attention to detail while supporting smooth operations and positive customer experiences.
Overview
5
5
years of professional experience
Work History
Cashier
HEB
Bulverde, Texas
05.2026 - Current
- Provide friendly, efficient customer service while processing cash, credit ,debit, and digital payment transactions accurately.
- Operate a high volume register while maintaining accuracy and attention to detail.
- Addressed customer questions and product concerns to enhance overall shopping experience.
- Fostered positive customer interactions through a professional and welcoming demeanor.
Server
J. Alexanders
Troy, MI
07.2024 - 03.2026
- Managed multiple tables simultaneously, ensuring efficient service and guest satisfaction.
- Provided exceptional customer service, ensuring a positive dining experience for guests.
- Coordinated with kitchen staff to ensure timely and accurate food delivery, enhancing overall dining experience.
- Implemented process improvements that enhanced table turnover rates during peak hours.
- Built strong relationships with regular customers, fostering loyalty and encouraging repeat visits.
Shift Lead / Takeout
Darden
Troy, Michigan
09.2021 - 04.2023
- Greeted 300+ guests per night with a friendly welcome and set tables to make sure they would have a wonderful guest experience.
- Oversaw and directed restaurant team activities during shifts, ensuring efficient task completion and high service standards.
- Cross-trained in various roles to support the team during staffing shortages, maintaining high-quality customer service.
- Trained new hostesses through hands-on shadowing and guidance, enhancing the onboarding experience.
Education
High school diploma -
Eisenhower High School
Shelby township06-2021
Associate of Science - Radiology
Macomb Community College
Macomb, MI09-2026
Skills
- Transaction Accuracy
- Cash management
- Customer Focus
- Guest engagement
- Attention to Detail
- Problem Solving
- Team Collaboration
- Communication
INTERESTS
Love to learn something new everyday, Huge sports fan, Car fanatic, Fashion, Working out
AWARDS
Honor roll, Most Athletic, Best female sprinter, Team Captain
Timeline
Cashier
HEB
05.2026 - Current
Server
J. Alexanders
07.2024 - 03.2026
Shift Lead / Takeout
Darden
09.2021 - 04.2023
High school diploma -
Eisenhower High School
Associate of Science - Radiology
Macomb Community College