Jenny Guina
Marysville,WA
Summary
Detail-oriented cashier with expertise in cash handling and point-of-sale systems. Proven track record of delivering exceptional customer service and ensuring accurate transaction processing. Strong ability to manage high-volume transactions efficiently. Committed to maintaining a positive shopping experience for all customers.
Overview
16
16
years of professional experience
Work History
Cashier
Walmart
Arlington, Washington
12.2024 - Current
- Handled cash, credit, and gift card payments efficiently.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer transactions accurately at checkout stations.
- Resolved customer complaints promptly and professionally at registers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Assisted customers with product inquiries and store navigation.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness and organization at checkout areas.
- Collaborated with team members to manage peak hours effectively.
- Trained new cashiers on operational procedures and customer service standards.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Crew Trainer
Mc Donalds
Tumon, Gu
10.2010 - 12.2017
- Trained new crew members on food preparation and safety procedures to ensure compliance and high quality standards.
- Demonstrated proper equipment use, leading to increased staff confidence and reduced training time.
- Ensured that all safety protocols were followed during training sessions.
- Maintained cleanliness and organization of kitchen and dining areas to enhance operational efficiency and customer experience.
- Communicated staff needs and training requirements to management.
Education
High School Diploma -
John F Kennedy High School
Guam06-2002
Skills
- Point of sale proficiency
- Cash handling expertise
- Payment processing
- Transaction accuracy
- Register operations
- Customer transaction accuracy
- Inventory oversight
- Client relationship management
- Client relationship management
Timeline
Cashier
Walmart
12.2024 - Current
Crew Trainer
Mc Donalds
10.2010 - 12.2017
High School Diploma -
John F Kennedy High School