Eric Abdullah

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Developed systems and procedures to improve operational quality and team efficiency.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Developed and maintained relationships with external vendors and suppliers.
• Analyzed and reported on key performance metrics to senior management.
• Serves as an Operations Manager (OM) in a level 9 terminal facility, responsible for planning and directing operations. In the terminal option, the OM provides first-line supervision to assigned Operations Supervisors (OS) and Traffic Management Coordinators (TMC), if applicable. The OM provides second-line supervision to Air Traffic Control Specialists (ATCS). The OM is responsible for the operational services of the facility including traffic management initiatives. Provides training, coaching and guidance to subordinates and facilitates team building throughout his/her area(s) of responsibility. Integrates support resources with operational needs to maintain effective ATC service, and may
  work other than administrative shifts to meet this requirement. Using measures of organizational performance, the OM continuously reviews work processes to assure that results meet the agency's mission and the customer's needs, adds value to facility services, and are efficiently achieved. Serves as a member of the management team to improve organizational performance and to meet strategic goals.
• Directed initiatives to improve work environment, company culture or overall business strategy.
• Trained and guided team members to maintain high productivity and performance metrics.

Serves as an Traffic Management Supervisor (STMC) in a Large TRACON responsible for planning and directing operations within delegated areas of responsibility. Provides first-line supervision to a team of TMC personnel. Provides training, coaching and guidance to subordinates and facilitates team
building throughout his/her area(s) of responsibility. Continuously reviews work processes to assure that results meet the agency's mission and the customers' needs, add value to facility services, and are efficiently achieved. Serves as a
member of the management team to improve organizational performance and to meet strategic goals. When assigned as Operations Manager, assumes overall management and supervision of the control room.

Serves as an Traffic Management Supervisor (STMC) in a Large TRACON responsible for planning and directing operations within delegated areas of responsibility. Provides first-line supervision to a team of TMC personnel. Provides training, coaching and guidance to subordinates and facilitates team
building throughout his/her area(s) of responsibility. Continuously reviews work processes to assure that results meet the agency's mission and the customers' needs, add value to facility services, and are efficiently achieved. Serves as a
member of the management team to improve organizational performance and to meet strategic goals. When assigned as Operations Manager, assumes overall management and supervision of the control room.

Serves as an Operations Supervisor (OS) in a Large TRACON responsible for planning and directing operations within delegated areas of responsibility. Provides first-line supervision to a team of ATCS personnel. Provides training, coaching and guidance to subordinates and facilitates team building throughout my area(s) of responsibility. Continuously reviews work processes to assure that results meet the agency's mission and the customers' needs, add value to facility services, and are efficiently achieved. Serves as a member of the management team to improve organizational performance and to meet strategic goals. When assigned as Watch Supervisor, assumes overall management and supervision of the control room.

Safe and expeditious move of aircraft through the National Airspace System.

• Utilized communications systems to direct movement of pilots and ground personnel.
• Identified, analyzed, resolved and reported hazards and procedural issues affecting or potentially affecting safe and timely outcomes.
• Worked closely with other air traffic controllers to establish safe and productive flow of traffic.
• Used radar and radio communications to accurately identify and monitor air traffic.
• Tracked aircraft movements in airspace to communicate and provide instructions to pilots.
• Analyzed flight plans to determine safety and accuracy, leaving no room for errors.
• Participated in emergency simulations and drills to increase readiness.
• Managed training sessions to educate new air traffic controllers, applying best practices and complying with regulations.
• Directed aircraft during takeoff, en-route, and landing, providing clear and precise guidance to pilots.

• Notified airport response personnel to be ready when emergency situations presented.
• Controlled arrivals and departures and transitioned aircraft across airfield and flight line.
• Provided pilots with instructions for safe landings and takeoffs at airport averaging 1500 flights per day.
• Utilized communications systems to direct movement of pilots and ground personnel.
• Identified, analyzed, resolved and reported hazards and procedural issues affecting or potentially affecting safe and timely outcomes.
• Reviewed requests for activities impacting National Air Space (NAS) and Special Use Airspace (SUA) management.
• Worked closely with other air traffic controllers to establish safe and productive flow of traffic.
• Utilized computerized flight planning and automated tracking systems for flight activity monitoring.
• Directed aircraft during takeoff, en-route, and landing, providing clear and precise guidance to pilots.
• Researched continually to stay up to date on new FAA rules and policies.