Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eric Adams

Martinsville,IN

Summary

Dynamic professional with extensive experience at FedEx and Jiffy Lube, excelling in vehicle inspection and customer relationship management. Proven ability to enhance safety compliance and implement preventive maintenance strategies, fostering a collaborative work environment. Recognized for problem-solving skills and commitment to operational efficiency, ensuring high-quality service delivery.

Overview

4
4
years of professional experience

Work History

Lube Technician

Jiffy Lube
Indianapolis, IN
04.2025 - Current
  • Ensured that all tools were properly stored after use in order to maintain a clean working environment.
  • Attended regular training sessions to stay up-to-date with industry standards.
  • Installed new windshield wiper blades and checked tire pressure.
  • Demonstrated excellent problem solving skills when dealing with difficult situations.
  • Greeted customers in a friendly manner upon arrival at the service station.
  • Educated customers about preventive maintenance services available to them.
  • Followed all safety protocols related to handling hazardous materials such as oils, fuels and cleaning agents.
  • Provided estimates for repair costs based on customer requests and needs.

Security Officer

Metro One Loss Prevention Services
Indianapolis, Indiana
10.2024 - 03.2025
  • Maintained accurate logs of all security related activities.
  • Checked for safety hazards and took corrective action when necessary.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.

Team Leader

FedEx
Indianapolis, Indiana
06.2023 - 10.2024
  • Maintained a positive work environment that promoted collaboration between team members.
  • Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Ensured compliance with all safety regulations in the workplace.
  • Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Established clear expectations for employees, providing guidance when needed.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.

Material Handler

FedEx
Indianapolis, Indiana
06.2021 - 05.2023
  • Collaborated with supervisors to develop efficient methods for storing goods.
  • Loaded and unloaded trucks with appropriate material handling equipment.
  • Received and distributed incoming materials to designated areas.
  • Managed work area cleanliness by following company guidelines for organization.
  • Updated job knowledge by participating in educational opportunities such as seminars or trainings.
  • Tracked shipment information using computerized systems such as SAP or Oracle software applications.
  • Adhered strictly to company policies concerning the use of protective gear while on duty.
  • Identified opportunities for process improvement in order to increase efficiency.

Education

High School Diploma -

Martinsville High School
Martinsville, IN
05-2021

Skills

  • Vehicle inspection
  • Equipment maintenance
  • Safety compliance
  • Parts ordering
  • Preventive maintenance
  • Customer relationship management
  • Customer service
  • Active listening
  • Customer engagement
  • Customer consulting

Timeline

Lube Technician

Jiffy Lube
04.2025 - Current

Security Officer

Metro One Loss Prevention Services
10.2024 - 03.2025

Team Leader

FedEx
06.2023 - 10.2024

Material Handler

FedEx
06.2021 - 05.2023

High School Diploma -

Martinsville High School

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