Evan Lawrence
Daytona Beach
Summary
Adept at enhancing customer satisfaction and streamlining operations, I leveraged my problem-solving skills and attention to detail at Take 5 Oil Change to elevate service quality. My collaborative approach and proficiency in vehicle diagnostics and maintenance have consistently improved team efficiency and safety compliance, marking me as a dependable team player in fast-paced environments.
Experienced with performing comprehensive vehicle maintenance and oil changes. Utilizes technical skills to ensure vehicle longevity and customer satisfaction. Knowledge of diagnostic tools and maintaining work safety.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lube Technician
Take 5 Oil Change
08.2024 - Current
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Improved customer satisfaction by providing efficient and accurate automotive maintenance services.
- Kept shop areas neat, clean, and free of safety hazards.
- Collaborated with team members to complete complex repairs and maintenance tasks efficiently.
- Assisted in inventory management, ensuring the timely replenishment of necessary supplies and tools.
Lube Technician
Languay Toyota
01.2023 - 07.2023
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
- Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Checked fluids, tires, brakes, and other systems as part of Number-point inspection.
- Ensured customer trust with transparent communication about necessary services and repair costs.
Deli Clerk
Shaw's Supermarket
03.2020 - 04.2022
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
Shelf Stocker
Yankee Spirits
09.2018 - 02.2019
- Maintained a clean and organized store environment for optimal shopping experience.
- Answered customer questions and provided detailed product information.
- Unloaded arriving product stock and moved to store display areas.
- Checked and pulled defective or expired products from shelves.
- Enhanced customer satisfaction by promptly assisting with inquiries and locating products.
- Improved product availability by efficiently stocking shelves and maintaining proper inventory levels.
- Collaborated with team members to complete daily tasks and achieve store goals.
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
- Improved overall store appearance by regularly facing products on shelves for easy identification.
Shelf Stocker
Home Depot
04.2018 - 08.2018
- Maintained a clean and organized store environment for optimal shopping experience.
- Answered customer questions and provided detailed product information.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Unloaded arriving product stock and moved to store display areas.
- Checked and pulled defective or expired products from shelves.
- Enhanced customer satisfaction by promptly assisting with inquiries and locating products.
- Improved product availability by efficiently stocking shelves and maintaining proper inventory levels.
- Collaborated with team members to complete daily tasks and achieve store goals.
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
Shelf Stocker
Lowes
06.2017 - 12.2017
- Maintained a clean and organized store environment for optimal shopping experience.
- Answered customer questions and provided detailed product information.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Unloaded arriving product stock and moved to store display areas.
- Improved product availability by efficiently stocking shelves and maintaining proper inventory levels.
- Collaborated with team members to complete daily tasks and achieve store goals.
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
Education
Associats Degree - Automotive Technology
New England Institute of Technology
East Greenwich, RISkills
- Customer service
- Dependable and responsible
- Problem-solving
- Fluid checks
- Tire changing and rotation
- Oil changes
- Safety checks
- Vehicle inspection
- Replacing parts
- Power tools
- Battery replacements
- Safety compliance
- Customer relations
- Belt inspection
- Tools and equipment handling
- Tire damage repair
- Tire rotations
- Preventive Maintenance
- Attention to detail
- Automotive lift operation
- Workplace safety practices
- Brakes replacement
- Fuel system maintenance
- Suspension system Know-how
- Mechanical troubleshooting
- Fuel injection servicing
- Electrical system troubleshooting
- Technical manuals
- Engine performance analysis
- Exhaust systems
- Vehicle diagnostics
- Brake inspection
- Fault diagnostics
- Battery testing
- Gasket replacements
- Willing to learn
- Hardworking and dedicated
- Valid Driver's license
- Vehicle safety and maintenance
- Team player
- Tire balancing
- Filter replacement
Certification
Currently enrolled at Epic Flight Academy
in aircraft maintenance working towards receiving an Airframe and Powerplant license
Timeline
Lube Technician
Take 5 Oil Change
08.2024 - Current
Lube Technician
Languay Toyota
01.2023 - 07.2023
Deli Clerk
Shaw's Supermarket
03.2020 - 04.2022
Shelf Stocker
Yankee Spirits
09.2018 - 02.2019
Shelf Stocker
Home Depot
04.2018 - 08.2018
Shelf Stocker
Lowes
06.2017 - 12.2017
Associats Degree - Automotive Technology
New England Institute of Technology
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