Goal-oriented professional with strong customer service skills. Recognized for attention to detail and adaptability, ensuring a positive shopping experience while effectively training team members.
Overview
2
2
years of professional experience
Work History
Sales Floor Associate
Petsmart
Houston, TX
12.2025 - Current
Assisted customers with product selection and provided knowledgeable recommendations on pet care.
Maintained clean and organized sales floor to enhance customer shopping experience.
Operated point-of-sale systems efficiently to process transactions accurately.
Collaborated with team members to restock shelves and maintain inventory levels.
Greeted customers, helped locate merchandise, and suggested suitable options.
Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
Addressed customer inquiries and resolved complaints promptly to ensure satisfaction.
Team Trainer
Whataburger
Richmond, TX
09.2024 - 12.2025
Trained new team members on operational procedures and customer service standards.
Developed training materials to enhance employee understanding of menu items and services.
Facilitated onboarding sessions, ensuring new hires adapted quickly to fast-paced environment.
Conducted performance evaluations, providing constructive feedback to improve team efficiency.
Trained other employees in customer service, food safety, and performance requirements.
Greeted customers with smile and provided friendly service to professionally handle every need.