Eric Akin
Cleveland,GA
Summary
Proven leader and effective communicator, adept at problem-solving and ensuring safety, demonstrated through achievements at Marel and Kroger. Excelled in precision assembly and enhanced team productivity, fostering positive client relationships and maintaining high-quality standards. Balances technical expertise with a friendly personality to meet deadlines and exceed expectations.
Overview
14
14
years of professional experience
Work History
Assembly Mechanic
Marel
12.2018 - Current
- Tested finished products for compliance with tolerances and overall quality.
- Completed complex assembly tasks, resulting in a higher level of precision and fewer errors in finished products.
- Worked with heavy machinery and various power tools when assembling parts.
- Identified defective items and made repairs according to department standards.
Store Manager
Little Caesars Pizza
04.2016 - 11.2018
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Lead Installation Technician
Beverage Services of the South
02.2014 - 04.2016
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Followed all company guidelines regarding safety procedures when out in field.
- Ensured safety compliance, leading to a decrease in workplace accidents during installations.
- Established long-term relationships with clients by providing excellent post-installation support services.
Customer Service Supervisor
Kroger
01.2011 - 01.2014
- Enhanced team productivity through regular coaching, feedback, and performance evaluations.
- Maintained up-to-date knowledge of company products and services, effectively communicating changes to the team for seamless customer support.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Researched and corrected customer concerns to promote company loyalty.
Education
Diploma - General Studies
Chestatee High
Gainesville07.2014
Skills
Problem solving skills
Calm leadership under pressure
Effective communication
Ability to listen and adapt
Team player
Safety first believer
Friendly personality
Always meets a deadline
Timeline
Assembly Mechanic
Marel
12.2018 - Current
Store Manager
Little Caesars Pizza
04.2016 - 11.2018
Lead Installation Technician
Beverage Services of the South
02.2014 - 04.2016
Customer Service Supervisor
Kroger
01.2011 - 01.2014
Diploma - General Studies
Chestatee High
Similar Profiles
Rachel BernardRachel Bernard
Business Process Expert at MarelBusiness Process Expert at Marel
FERRAN CANIZARESFERRAN CANIZARES
Business Process Owner Aftermarket at MARELBusiness Process Owner Aftermarket at MAREL
Ilva GacajIlva Gacaj
Director of Finance Excellence at MarelDirector of Finance Excellence at Marel