ERIC AKORDOR
Randallstown
Summary
Seeking a position in customer service and applying all my skills from previous experiences, and to further and develop those skills, as well as gaining new experience.
Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Crew Member
AMC Theaters
Owings Mills, MD
08.2025 - Current
- Operated cash register and processed transactions accurately and efficiently.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of theater environment, ensuring compliance with health standards.
- Assisted in managing inventory levels for concession stand items, minimizing waste and shortages.
Front Desk Receptionist
Youfit
Randallstown, MD
05.2024 - 08.2025
- Managed daily front desk operations, ensuring a welcoming environment for all visitors.
- Coordinated appointment scheduling to create membership with potential new members.
- Assisted clients with inquiries, providing information on services and membership options.
- Monitored and verified attendance for members and classes, contributing to improved customer service experiences.
- Executed daily gym opening and closing tasks to ensure facility readiness for members.
- Made sure to keep the gym clean at all times throughout the day.
Front of House Team Member
Chick-fil-A Restaurants
Reisterstown, MD
02.2021 - 08.2023
- I welcome & greet guests, take and prepare customer orders in either the front counter or drive-thru, maintain cleanliness in the counter and dining room, observe health and sanitation guidelines, and ensure each guest leaves with a smile!
Education
High school or equivalent -
Franklin High School
Reisterstown, Maryland, US05.2020
Skills
- Customer services - 4 years
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Flexible schedule
- Cleaning and sanitizing
- Crew leadership
- Safety
- Heavy lifting
Timeline
Crew Member
AMC Theaters
08.2025 - Current
Front Desk Receptionist
Youfit
05.2024 - 08.2025
Front of House Team Member
Chick-fil-A Restaurants
02.2021 - 08.2023
High school or equivalent -
Franklin High School