Eric Almanza
Houston,TX
Summary
Dynamic management trainee with a proven track record at Trendsettersllc, excelling in customer service and relationship management. Enhanced client loyalty through exceptional service delivery and effective communication. Skilled in sales techniques and staff supervision, contributing to a culture of integrity and excellence. Committed to achieving organizational goals through strategic support and collaboration.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
20
20
years of professional experience
Work History
Manager of Business Development and Sales
Trendsettersllc
02.2011 - Current
- Improved management skills by participating in rigorous training programs and workshops.
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
- Gained knowledge of company policies, protocols and processes.
- Acted with integrity, honesty, and knowledge to promote culture of company.
- Supported management with administrative tasks such as expense reports, travel arrangements, and meeting coordination for optimal time management.
- Enhanced customer satisfaction with efficient account management, timely follow-ups, and prompt resolution of issues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with sales, marketing and other internal teams to meet shared goals.
Manager
Badboysllc
08.2005 - 02.2011
- Built lasting relationships with clients through exceptional service delivery, fostering loyalty and repeat business opportunities.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Improved marketing to attract new customers and promote business.
Education
High School Diploma -
Regan High School
Houston Texas 05.2004
Skills
- Customer service
- Staff supervision
- Customer relations
- Sales techniques
- Marketing
- Customer relationship management (CRM)
Timeline
Manager of Business Development and Sales
Trendsettersllc
02.2011 - Current
Manager
Badboysllc
08.2005 - 02.2011
High School Diploma -
Regan High School