Eric Aquino
Queens,NY
Summary
Accomplished Bartender with a proven track record at Sol and Bills Bar and Burger, excelling in customer service and liquor knowledge. Expert in training staff, enhancing customer experiences, and streamlining bar operations. Demonstrated ability to multitask and maintain high reliability, significantly improving service quality and operational efficiency.
Overview
2
2
years of professional experience
Work History
Bartender
Sol
06.2023 - Current
- Trained new bartenders on all aspects of the job, including drink preparation, customer relationship building, and selling techniques.
- Mixed and served alcoholic beverages based on client requests and recommended the best drinks/house specials to new customers.
- Handled payments, punched orders, and provided change to customers as necessary.
- Conducted monthly inventories to ensure sufficient supply of liquor, cups, and other bar essentials.
- Engaged in casual conversations and jokes with patrons to foster rapport and encourage repeat business.
Bartender Bills Bar and Burger
Mike
10.2022 - 11.2023
- Attends to the detail and presentation of each order.
- Prepares and maintains ingredients by following recipes.
- Adheres to proper alcohol handling, sanitation, and safety procedures, and maintains appropriate dating, labeling, and rotation of all beverage items.
- Coordinates daily supply inventory for bar and submits orders to supervisor; assists with receipt of deliveries.
- Contributes to daily, holiday, and theme drink menus in collaboration with supervisor.
- Ensures smooth operation of bar services during absence of supervisor.
- Completes cleaning according to daily and weekly schedules, including dishwashing as needed.
- Assists with orienting new employees to their work area.
- Listens to customer complaints and suggestions and resolves complaints.
- Instructs personnel in use of new equipment and cleaning methods and provides efficient and effective methods of maintaining work area.
- Participates in and/or contributes to programs, committees, or projects designed to improve quality of service and employee productivity.
Education
Associate of Arts -
LaGuardia Community College of The City University of New York
Long Island City, NY03.2016
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
Timeline
Bartender
Sol
06.2023 - Current
Bartender Bills Bar and Burger
Mike
10.2022 - 11.2023
Associate of Arts -
LaGuardia Community College of The City University of New York
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