Eric Astillero
Sr. Server Engineer
Cranberry Township,USA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
Work History
Sr. Server Engineer
Concentrix CVG
Cebu City
06.2007 - 04.2024
- Assisted in migration projects from legacy systems to modern platforms while minimizing disruptions to daily operations.
- Established monitoring and alerting systems to provide real-time insights into server health, enabling swift resolution of potential issues before they impacted productivity.
- Coordinated with vendors and external partners to source new hardware and software solutions tailored to the organization''s needs.
- Championed a culture of proactive maintenance, conducting regular audits to identify areas requiring attention or improvement before they became problematic.
- Developed custom scripts to automate repetitive tasks, freeing up valuable time for more strategic initiatives within the organization.
- Collaborated with cross-functional teams to establish a robust business continuity plan, ensuring minimal disruption during system outages or upgrades.
- Maintained high availability of services by implementing load balancing technologies and redundancy measures within the infrastructure design.
- Reduced downtime for critical systems by proactively monitoring server health and addressing potential issues promptly.
- Mentored junior engineers, sharing industry expertise and fostering a collaborative work environment focused on continuous learning and improvement.
- Performed root cause analyses to identify and address recurring performance issues, leading to a more stable environment for endusers.
- Closed first-time tickets quickly and met resolution volume requirements.
- Collaborated with other network engineers to configure and maintain network monitoring and load balancing.
- Managed MS Server and Workstation operating systems.
- Built servers, upgraded applications, and conducted hardware audits.
- Scheduled infrastructure upgrades and software update rollouts around high traffic times to maintain network availability.
Systems Administrator
Ng Khai Devt. Corporation
Mandaue Cuty
02.2005 - 06.2007
- Supported remote workforce needs by configuring secure VPN connections enabling them to access critical resources from any location.
- Collaborated with IT team members to develop comprehensive disaster recovery plans, enhancing business continuity efforts.
- Developed internal training materials aimed at improving department''s overall knowledge base and reducing the learning curve for new hires.
- Designed custom monitoring tools tailored to specific application requirements that enhanced overall system health visibility.
- Increased network stability by proactively analyzing performance metrics and addressing potential bottlenecks before they impacted users'' experience.
- Enhanced system security with regular patch updates and vulnerability assessments.
- Reduced downtime during migrations by conducting thorough planning and testing processes.
Education
Bachelor Of Science - Computer Engineering
University of Cebu
Cebu City 06.1996 - 10.2000
Skills
Configuration Management
Timeline
Sr. Server Engineer
Concentrix CVG
06.2007 - 04.2024
Systems Administrator
Ng Khai Devt. Corporation
02.2005 - 06.2007
Bachelor Of Science - Computer Engineering
University of Cebu
06.1996 - 10.2000
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