Eric Ayala
Katy
Summary
Results-driven construction professional with strong project management and warranty coordination skills. Oversees residential builds, ensuring compliance and timely completion. Expert in Build Pro software and payroll processing, effectively diagnosing and resolving warranty claims.
Overview
14
14
years of professional experience
Work History
Superintendent
D.R. Horton Homes
Conroe
02.2021 - Current
- Managed construction of residential homes, ensuring project timelines and quality standards were met
- Managed city and county inspections for foundation, frame, BMEP rough, and Energy Star compliance, ensuring adherence to regulatory standards
- Monitored adherence to SWPP standards
- Oversaw project scheduling using build pro software, coordinating tasks to streamline workflow
- Work with buyers to finish and close homes in a timely manner
- Process payroll
Warranty Coordinator
D.R. Horton Homes
Conroe
03.2018 - 02.2021
- Work with homeowners and trade partners to Diagnose, Schedule, and complete all warrantable repairs needed
- Completed an average of 80 warranty claims per month, supporting efficient claim management
- Most Claims completed in a fiscal year: 1180
- Processed warranty claims, ensuring timely resolutions for homeowners
- Managed opening and closing of warranty claims, maintaining accurate records
Inspector III
GE Oil & Gas
Houston
08.2012 - 02.2018
- Oversaw field inspection processes, ensuring adherence to quality control standards
- Conducted audits of supplier and vendor processes to ensure compliance with ISO certification requirements
- Developed new inspection processes for implementation in the field
Education
Continuing Education - basics Core Curriculum classes, inspection certs for mag particle, dye penetrant, and CWI
Lonestar College
Cypress, Tx05-2015
Skills
- Building Code knowledge
- Blueprint knowledge
- Construction Budgeting
- Project Management Software
- Build Pro expertise
- JDE software
- Time Management
Awards
- Customer Service of The Year Award, 2019
- Customer Service of The Year Award, 2021
- Customer Service of The Year Award, 2022
- Rookie of the Year Award: Best Performance of 1st year Superintendent, 2021
Languages
- Spanish
- English, Fluent
- Spanish, Level 1 - Not Fluent
Timeline
Superintendent
D.R. Horton Homes
02.2021 - Current
Warranty Coordinator
D.R. Horton Homes
03.2018 - 02.2021
Inspector III
GE Oil & Gas
08.2012 - 02.2018
Continuing Education - basics Core Curriculum classes, inspection certs for mag particle, dye penetrant, and CWI
Lonestar College