Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Eric Babinchak

Eric Babinchak

Warren

Summary

Dynamic professional with a proven track record at Finishing Solutions LLC, excelling in client relationship management and project execution. Recognized for outstanding service, I streamlined processes and achieved sales quotas while enhancing operational efficiency through automation scripting and effective problem-solving. Committed to driving results and fostering strong client partnerships.

Overview

3
3
years of professional experience

Work History

Account Manger

Finishing Solutions LLC
05.2024 - Current
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Established clear communication channels between clients and internal teams, ensuring seamless project execution.
  • Streamlined internal processes for better efficiency in account management tasks.
  • Assisted in the development of training materials for new hires, ensuring smooth onboarding process.
  • Achieved recognition for outstanding client service, contributing to team's reputation for excellence.
  • Achieved or exceeded company-defined sales quotas.

President/Founder

Excel Point Solutions LLC
10.2023 - 12.2024
  • Launched and managed a full-service marketing agency specializing in website development, business automation, social media management, and campaign planning.
  • Successfully worked with businesses across multiple states, including OH, PA, GA, and IN
  • Designed and implemented strategic marketing campaigns that increased client engagement and brand awareness.
  • Developed and automated business processes to improve client efficiency and reduce operational costs.
  • Managed multi-platform social media accounts, driving growth and increasing online presence for clients.
  • Built and designed high-end websites that ntegrated with customer platforms and tools.
  • Successfully implemented SEO tactics into customer websites to gain traction on high volume keywords.
  • Negotiated contracts and built relationships with clients, achieving a strong retention rate.

Automation Specialist

Freelance
05.2022 - 09.2023
  • Maintained, debugged and optimized automation programs.
  • Tested, automated and whitelisted software to be used in secure environments.
  • Conducted training sessions on various automation tools, increasing employee proficiency and overall productivity levels.
  • Developed custom scripts to automate repetitive tasks, freeing up valuable time for employees to focus on more important projects.

IT Manager

American Atlantic LLC
02.2022 - 01.2023
  • Developed custom programs and automations to address specific business needs, driving operational improvements and cost savings.
  • Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
  • Established team priorities, maintained schedules and monitored performance.
  • Implemented a system to process customer's confidential information while prioritizing secure and efficient practices.

Education

High School Diploma -

Howland High School
Warren, OH

No Degree - Finance

Ashland University
Ashland, OH

No Degree - Computer Science

Youngstown State University
Youngstown, OH

Skills

  • Client relationship management
  • Project management
  • Data analysis
  • Marketing strategy
  • Problem solving
  • CRM proficiency
  • Automation scripting
  • Business process optimization
  • SEO implementation
  • Social media management
  • Website development

Languages

English
Native or Bilingual
Italian
Limited Working

Interests

  • Web Development and Design
  • Designing and Printing 3D Models
  • Coding and Programming
  • Artificial Intelligence (AI) and Machine Learning

Timeline

Account Manger

Finishing Solutions LLC
05.2024 - Current

President/Founder

Excel Point Solutions LLC
10.2023 - 12.2024

Automation Specialist

Freelance
05.2022 - 09.2023

IT Manager

American Atlantic LLC
02.2022 - 01.2023

High School Diploma -

Howland High School

No Degree - Finance

Ashland University

No Degree - Computer Science

Youngstown State University

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Eric Babinchak