Eric Barnes
Summary
Successfully established and grew thriving business through effective operational strategies and customer engagement. Demonstrated leadership and financial acumen, ensuring smooth daily operations and sustainable growth.
Experienced with small business management, focusing on operational efficiency, customer satisfaction, and team leadership. Utilizes strategic planning and resource management to ensure business growth and sustainability. Track record of fostering collaborative environments and delivering consistent results.
Overview
6
6
years of professional experience
Work History
Small Business Owner
Barnes Plumbing Solutions
02.2022 - Current
- Developed business plans to outline operational goals and strategies.
- Conducted market research to identify customer needs and preferences.
- Established workflows to enhance efficiency across daily operations.
- Implemented inventory management systems to track stock levels effectively.
- Performed commercial, residential, and industrial plumbing services to include remodels, repairs, and upgrades.
- 24 hour emergency plumbing services.
- Consulting
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Maintained compliance with industry regulations through regular audits and updates of policies or procedures as needed.
Project Manager/Plumbing Field Supervisor
Blue Chip Maintenance, LLC
02.2022 - 02.2023
- 1099 Out of State Contractor
- Led cross-functional teams to successfully execute project plans and meet key milestones.
- Developed comprehensive project schedules using industry-standard tools to ensure timely deliverables.
- Monitored project progress, identified risks, and implemented mitigation strategies to maintain timelines.
- Mentored junior team members on project management best practices to enhance team performance.
- Coordinated resource allocation and budgeting to optimize project efficiency and reduce costs.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
Lead Master Plumber Svc Technician
Home Star Enterprises
01.2020 - 02.2022
- Installed, repaired, and maintained plumbing systems in residential and commercial properties.
- Diagnosed plumbing issues using advanced tools, ensuring effective and timely resolutions.
- Collaborated with contractors to ensure compliance with building codes and regulations.
- Supervised apprentices, providing mentorship and training on safety standards and best practices.
- Developed preventative maintenance schedules, reducing system failures and improving reliability.
- Conducted inspections of plumbing systems to identify potential hazards or inefficiencies.
- Implemented new techniques to enhance service delivery and customer satisfaction ratings.
- Managed inventory of plumbing supplies, optimizing procurement processes for cost-effectiveness.
- Contributed to the company''s reputation for excellence by consistently meeting or exceeding performance metrics related to workmanship quality, timeliness of service delivery, and customer satisfaction ratings.
- Reduced callbacks by providing thorough inspections and implementing preventative maintenance measures for clients'' plumbing systems.
- Supervised installation and repair of plumbing systems, ensuring compliance with safety regulations.
- Mentored junior plumbers, enhancing skillsets and improving team performance.
Quality Control Inspector /Customer Service Cashier
Temps to The Rescue
06.2019 - 01.2020
- Inspected incoming materials for quality compliance and adherence to specifications.
- Conducted routine audits of production processes, identifying areas for improvement.
- Collaborated with production teams to resolve quality-related issues swiftly.
- Documented inspection findings and maintained accurate records for reporting purposes.
- Communicated with production team members about quality issues.
- Led initiatives to streamline inspection processes, enhancing overall efficiency.
- Trained new employees on quality control procedures and best practices.
- Implemented corrective actions to address non-conformities in product standards.
Education
Bachelor of Science - Petroleum Engineering Technology Safety Management
Nicholls State University
Thibodaux, LA01-2027
Associate of Science - Petroleum Services / Process Technology
Nicholls State University
Thibodaux, LA03-2015
Associate of Science - Safety Technology
Nicholls State University
Thibodaux, LA12-2014
Skills
- Small business operations
- Planning and execution
- Vendor relations
- Business marketing
- Business management and development
- Operations management
- Project management
- Cost control and analysis
- Financial management
- Business development
- Negotiation
Accomplishments
I am a licensed Master Plumber in two States
Texas RMP #44478
North Carolina Master Plumber #23386
both are current
I also have an extensive amount of experience in the oil field, upstream, downstream, midstream as an operator and in safety support.
Timeline
Small Business Owner
Barnes Plumbing Solutions
02.2022 - Current
Project Manager/Plumbing Field Supervisor
Blue Chip Maintenance, LLC
02.2022 - 02.2023
Lead Master Plumber Svc Technician
Home Star Enterprises
01.2020 - 02.2022
Quality Control Inspector /Customer Service Cashier
Temps to The Rescue
06.2019 - 01.2020
Bachelor of Science - Petroleum Engineering Technology Safety Management
Nicholls State University
Associate of Science - Petroleum Services / Process Technology
Nicholls State University
Associate of Science - Safety Technology
Nicholls State University
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