Eric Bartlett
Longview,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
50
50
years of professional experience
Work History
Collection Customer Service Representative
CarterBloodCare
Tyler, TX
12.2021 - Current
- Performing a pre-trip inspection of the vehicle that I will be driving for the day.
- Filling out all paperwork for our company and D.O.T.
- Driving safely during the day.
- Segmenting during the day.
- Maintaining a professional appearance and friendly outlook to our donors.
Sales Manager
KDP-Dr Pepper
Longview, TX
02.2021 - 11.2021
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Collaborated with marketing team to create promotional materials for target customers.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Assisted senior management in developing long-term strategic goals for the company's growth.
Sales Project Manager
The Made-Rite Company
Longview, TX
12.2015 - 02.2021
- Responsible for all duties pertaining to the startup of a project to the implementation of the project.
- Responsible for purchasing items for the company, including vehicles, print material, safety materials, and many other items for the company.
- Responsible for all printing that needs to happen on Point of Sales material for retail outlets.
Operations Manager/HR Manager
Coors of Longview, INC
Longview, TX
01.2005 - 11.2015
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Coordinated cross-functional teams to ensure timely delivery of products and services.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Performed cost analysis for various projects to determine budget requirements.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Sales Supervisor
Coors of Longview, INC
Longview, TX
04.1997 - 12.2004
- Maintained relationships with customers through regular follow-up calls and emails.
- Intervened in difficult customer situations to resolve issues quickly and efficiently.
- Resolved customer complaints efficiently and professionally.
- Ensured compliance with company policies and procedures related to sales operations.
- Conducted weekly performance reviews with the sales team to ensure goals were being met.
- Established clear expectations for quality control processes among staff members.
- Identified potential opportunities for new business development activities.
Salesperson
Coors of Longview, INC
Longview, TX
04.1996 - 03.1997
- Generated new business opportunities through cold calling campaigns.
- Maintained accurate records of customer interactions and transactions.
- Assisted customers in selecting appropriate products or services for their needs.
- Gathered data on competitors' pricing, products, and promotional activities.
- Educated customers about products and services offered by the company.
- Provided personalized service to build relationships with customers.
Territory Manager - Sales and Service
Pepsi Cola
Fort Worth, TX
02.1994 - 04.1995
- Coordinated delivery of orders with vendors or third-party logistics providers.
- Conducted regular regional store visits to ensure compliance with company standards, policies and procedures.
- Ensured all products were stocked at each location according to inventory levels needed for optimal sales success.
- Gathered competitive intelligence data from the field to assess trends in the marketplace.
- Identified new business opportunities through networking with existing clients and prospects.
Territory Development Manager
Pepsi Cola
Fort Worth, TX
02.1991 - 01.1994
- Negotiated contracts with customers to secure long-term business partnerships.
- Monitored competitor activity and adjusted strategies accordingly.
- Developed strategic plans to improve market penetration and increase sales in assigned territory.
- Participated in team meetings to discuss best practices for achieving sales objectives.
- Performed periodic reviews of customer accounts to ensure compliance with terms.
- Analyzed competitor activities, pricing strategies, and promotional campaigns within the territory.
District Sales Manager
Pepsi Cola
Como, TX
02.1987 - 01.1991
- Managed a team of sales representatives and provided training, coaching and mentoring to ensure optimal performance.
- Assessed employee performance through regular reviews and documented any areas needing improvement or development.
- Implemented incentive programs designed to motivate the sales force within the district.
- Conducted regular meetings with sales staff to review progress against goals.
- Recruited new members for the sales team when needed according to established criteria.
District Sales Manager
Pepsi Cola
Longview , TX
04.1984 - 01.1987
- Managed a team of sales representatives and provided training, coaching and mentoring to ensure optimal performance.
- Assessed employee performance through regular reviews and documented any areas needing improvement or development.
- Identified potential new markets and customers that could be tapped into for increased revenue growth.
- Conducted regular meetings with sales staff to review progress against goals.
- Recruited new members for the sales team when needed according to established criteria.
Salesperson
Pepsi Cola
Longview, TX
04.1982 - 03.1984
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Generated new business opportunities through cold calling campaigns.
- Maintained accurate records of customer interactions and transactions.
- Assisted customers in selecting appropriate products or services for their needs.
- Developed and implemented strategies to meet sales quotas.
Manager's Assistant
Smith's Skyline Pharmacy
Russellville, AR
08.1974 - 03.1982
- Resolved any operational issues that arose during day-to-day operations quickly and efficiently.
- Maintained confidential records such as personnel files, contracts and customer accounts.
- Maintained a clean and organized environment for customers to shop comfortably in the store.
- Conducted daily store operations, including opening and closing procedures, cash register maintenance, and customer service.
- Assisted customers with purchasing decisions and product inquiries.
- Executed inventory management tasks, such as receiving orders and replenishing stock levels.
Education
Some College (No Degree) - Business Administration and Management
Arkansas Tech University
Russellville, ARSkills
- Goal-Oriented
- Stress Tolerance
- Attention to Detail
- Goal Setting
- Continuous Improvement
- Patience and Persistence
- Customer Relations
- Professional Demeanor
Timeline
Collection Customer Service Representative
CarterBloodCare
12.2021 - Current
Sales Manager
KDP-Dr Pepper
02.2021 - 11.2021
Sales Project Manager
The Made-Rite Company
12.2015 - 02.2021
Operations Manager/HR Manager
Coors of Longview, INC
01.2005 - 11.2015
Sales Supervisor
Coors of Longview, INC
04.1997 - 12.2004
Salesperson
Coors of Longview, INC
04.1996 - 03.1997
Territory Manager - Sales and Service
Pepsi Cola
02.1994 - 04.1995
Territory Development Manager
Pepsi Cola
02.1991 - 01.1994
District Sales Manager
Pepsi Cola
02.1987 - 01.1991
District Sales Manager
Pepsi Cola
04.1984 - 01.1987
Salesperson
Pepsi Cola
04.1982 - 03.1984
Manager's Assistant
Smith's Skyline Pharmacy
08.1974 - 03.1982
Some College (No Degree) - Business Administration and Management
Arkansas Tech University
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