Eric Bethel

• Support the sales efforts by servicing paint contractors and retail customers.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Communication through email, which consist of e-commerce orders, price quotes, and customer questions/concerns.
• Ensuring that sales transactions are completed accurately, while maintaining precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse, and tinting and mixing them to customer specifications.
• Stock shelves, set up displays, clean store equipment and load/unload delivery trucks using forklifts and pallet jacks.
• Communicate with delivery hub and drivers for fast and efficient service.
• Worked at different stores within South Florida Metro district to enhance store operations efficiency and business development effectiveness.
• Train, oversee and mentor new and current team members to strengthen performance and job expertise.
• Learn and improve store operation and business development skills for future growth opportunities.
• Review business data and metrics of store profits and loss (P&L statements). Implement ways to improve store performance and getting rid of unnecessary expenses.
• Look at microStrategy reports daily to find potential growth opportunities and utilizing data to gain more business.
• Create S.T.A.R orders for new inventory of paint and supplies.
• Do inventory checks for product availability and quantity amount.(Cycle Counts)
• Help bring in commercial accounts to hit our yearly goal, while helping contractors stay with Sherwin-Williams in the long run. Through lead-generation calls or day to day interactions.
• Skilled at opening commercial accounts to produce sales while gaining business from competitors.
• Bring sales to the store by building strong relationships with wholesale paint contractors.
• Go on ride alongs with Sales Reps to meet new contractors and get an understanding of our different paints being used.
• Open and close the store in accordance to the opening and closing procedures. Make bank deposits after closing shift's.

Previous Store Positions

TAM Assistant Manager Trainee

Customer Service Specialist Zone (Floater)

Customer Service Specialist (3rd Key)

Store Associate

• Communicate with clients, offering the different services needed to get the job done to their liking.
• Maintain proper standards of cleanliness in assigned areas.
• Clean offices, public spaces, restrooms, kitchens, bathrooms, hallways, etc.
• Clean assigned areas using cleaning equipment such as vacuum cleaners, mops, scrubbers, dusters, and floor polishers.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Replaced and refilled paper towel and toilet paper dispensers for users and convenience.
• Order the required supplies for storeroom and stock cleaning carts. Which includes daily supplies such as paper towels and toilet paper for day to day use.
• On call for emergency cleanups that required immediate attention.
• Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
• Reported vandalism or other damages to property of clients businesses.
• Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.

• Sort donations into salable, salvage, and trash categories and place non-salable apparel, shoes, or handbags into salvage containers.
• Price salable donations while consistently meeting production count goals.
• Keeps pricing area clean and organized.
• Transports merchandise to sales floor, stock shelves, display and rotate merchandise.
• Transports trash to compactor/dumpster and operate compactor as needed.
• Bring shopping carts inside the store during busy hours and closing.
• Use pallet jacks to transport pallets and salvage/donations to required locations throughout the store.
• Communicate and help customers with their needs on the sales floor, telephone, and receiving donations.
• Inventory Count the amount of donations and salvage wares, that are located in the store and report them back to the managers.
• Bend, reach and stand for extensive period of time, and lift up to 50+ pounds on a regular basis.

• Wash and vacuum the exterior and interior of vehicles according to the clients expectations.
• Operate buffers, steamers, hoses, vacuums, and other equipment to meet service expectations.
• Performing inspections and keeping complete, accurate records of the vehicle's condition.
• Attention to detail for efficient cleaning of small to big vehicles.
• Provide customer service to clients inquiries and fulfilling their requests.