Proven track record in enhancing customer satisfaction and operational efficiency through effective communication, relationship building, and project management.
Work History
Owner
6 Years 10 Months
EWB Installations | 10.2019 - Current
Developed operational procedures to enhance installation efficiency and customer satisfaction.
Implemented training programs for staff to increase productivity and ensure safety protocols.
Managed project timelines and budgets to ensure successful completion of installations.
Oversaw daily operations, ensuring quality and efficiency in installation projects.
Coordinated with suppliers to ensure timely delivery of materials for installations.
Conducted regular site inspections to maintain compliance with safety regulations and standards.
Evaluated project outcomes, identifying areas for improvement and implementing strategic enhancements.
Managed day-to-day business operations.
Senior Maintenance Manager
8 Years 1 Month
Diamond Foods/Emmaus Foods | 03.2009 - 04.2017
Oversaw maintenance operations, ensuring compliance with safety and quality standards.
Developed and implemented preventive maintenance programs to minimize equipment downtime.
Led a team of technicians, providing training and support for skill development.
Coordinated cross-departmental efforts to optimize maintenance schedules and resource allocation.
Maintenance Manager
2 Years 1 Month
Pilgrims Pride Corp | 02.2015 - 03.2017
Supervised maintenance team to ensure compliance with safety regulations and operational standards.
Developed and implemented preventive maintenance schedules to enhance equipment reliability.
Conducted regular inspections to identify and resolve equipment malfunctions promptly.
Collaborated with cross-functional teams to streamline maintenance processes and reduce downtime.
Managed inventory of maintenance supplies, optimizing procurement process for cost efficiency.
Implemented tracking systems for maintenance activities, ensuring accurate reporting and accountability.
Optimized spare parts inventory management by identifying critical items and setting appropriate stock levels based on usage patterns.
Increased overall equipment efficiency by conducting thorough assessments of machinery conditions and implementing necessary improvements.
Developed detailed maintenance budgets, effectively controlling expenses while ensuring optimal equipment performance.
Conducted root cause analysis of recurring issues, devising long-term solutions that minimized future disruptions.
Field Service Technician
Meyn America | 2017 - 2019
Established strong client relationships through effective communication and problem-solving skills.
Diagnosed and resolved technical issues in processing equipment to reduce downtime and enhance reliability.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Followed safety procedures to avoid injuries in field.
Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
Education
Electrical Technology - Electrical Technology
North West Kansas Area Vocational Technical School | Goodland, KS | 08.1993
High School Diploma
Cimarron High School | Cimarron, KS
Skills
Customer relations
Small business operations
Relationship building
Verbal and written communication
Operations management
Project estimation
Employee development
Bidding processes
Timeline
Owner
EWB Installations
10.2019 - CurrentRead More
Maintenance Manager
Pilgrims Pride Corp
02.2015 - 03.2017Read More
Senior Maintenance Manager
Diamond Foods/Emmaus Foods
03.2009 - 04.2017Read More
Field Service Technician
Meyn America
2017 - 2019Read More
North West Kansas Area Vocational Technical School