Eric Bouza

• Collected blood samples using venipuncture and capillary techniques to ensure patient comfort and safety.
• Processed specimens for laboratory analysis, adhering to strict protocols for labeling and handling.
• Maintained accurate records of patient information and sample collection in electronic health systems.
• Collaborated with healthcare team to coordinate patient care and improve service delivery efficiency.
• Resolved customer inquiries through effective communication and problem-solving techniques.

*Ordering outpatient lab and office supplies bi weekly

* Interview, help with hiring of new Phlebotomist

* Schedule staff on a 6 week schedule system, while making changes sometime on a daily basis

do to call offs.

* Management timecards and PTO On KRONOS

*Work on developing new policy and procedures or updating as needed.

*Help train new employees in processing and with phlebotomy as needed, while following

hospital policy and procedure.

* Do employee evaluations and competencies as need

* Follow up with any send out issues with the different send out laboratories

* Follow up with other staffing issues as they arise

* Any other assignment at the direction of the Lab Manager or Director

*Ordering all lab and office supplies and making sure those required are readily available for a

busy hospital laboratory.

*Schedule staff on a 6 week schedule system, while making changes sometime on a daily basis

do to call offs.

*Management timecards and PTO

*Work on developing new policy and procedures or updating as needed.

* Interview, help with hiring of new Phlebotomist

* Help train new employees in processing and with phlebotomy as needed, while following

hospital policy and procedure.

* Do employee evaluations and competencies as need

* Follow up with any send out issues with the different send out laboratories

* Follow up with other staffing issues as they arise

* Any other assignment at the direction of the Lab Manager or Director

*Devoted special emphasis to punctuality and worked to maintain outstanding attendance record,

consistently arriving to work ready to start immediately.

*Ordering all lab and office supplies and making sure those required are readily available for a

busy draw site which see over 150 patients daily.

*Register patients, collected insurance cards, ID's, order all test requested on physicians order

(combining multiple orders and sorting through tests required on standing orders)

*Prioritizing stat draws and glucose tolerance testing over routine patients

*Validated blood and specimen collection orders, resolved unusual test orders by contacting

physicians or reference laboratories.

*Speak with patient to gather information, reduce fear or anxiety often

resulting in personal requests by patients for blood draws

*Collect blood samples using vacutainer holder and tubes, butterfly needles, and straight needles

on over 40 patients daily

*Devoted special emphasis to punctuality and worked to maintain outstanding attendance record,

consistently arriving to work ready to start immediately.

*Ordering all lab and office supplies and making sure those required are readily available for a

busy draw site which see over 150 patients daily

*Register patients, collected insurance cards, ID's, order all test requested on physicians order

(combining multiple orders and sorting through tests required on standing orders)

*Prioritizing stat draws and glucose tolerance testing over routine patients

*Validated blood and specimen collection orders, resolved unusual test orders by contacting

physicians or reference laboratories.

*Speak with patient to gather information, reduce fear or anxiety often

resulting in personal requests by patients for blood draws

*Collected blood samples using vacutainer holder and tubes, butterfly needles, and straight

needles and tenderfoot lancet on over 40 patients daily

*Accurately labeled vacutainer tubes with patient name, date and time of collection.

*Process of specimens in accordance with proper procedure by identifying required sample for

testing, aliquoting if necessary and store specimen in right temperature environment compliance

with departmental and organizational policies, procedures and protocols

*Provide direction, orientation, training and coaching to phlebotomy students in addition filling

out evaluation paperwork for the school or program

*Provide direction, orientation and training for new employees with the registration, ordering of

test and specimen processing for in house and reference laboratories in accordance with hospital,

state and federal guidelines.

*Ensures staff compliance with departmental and organizational policies, procedures and

protocols