Eric Brown
Sacramento,CA
Summary
Dedicated and organized Operations Manager with over 10 years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion.
Overview
12
12
years of professional experience
Work History
Operation Manager
PetSmart
Elk Grove, CA
07.2014 - 03.2024
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Performed cost analysis for various projects to determine budget requirements.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Presented performance and productivity reports to supervisors.
- Tracked and replenished inventory to maintain par levels.
Hardware Manager
Do it Best Hawrdware
South Lake Tahoe, CA
01.2012 - 10.2014
- Managed inventory of hardware parts and supplies, ensuring stock levels were appropriate for demand.
- Coordinated with vendors to acquire new hardware components at competitive prices.
- Hazardous material handling
- Provided product knowledge and advice to customers regarding lumber types, grades, and sizes.
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Stacked loaded pallets in designated areas using proper stacking methods according to company policies and procedures.
Education
Emergency Medical Technician - EMT 1-A
Mendocino College
Ukiah, CA11-2002
College Preparation
Del Mar High School
San Jose, CA01-1988
Skills
- Systems Implementation
- Strategic Planning And Execution
- Team Building/Leadership
- Leadership Training
- Pallet Jacks
- Pallet Collection
- Policy Adherence
- Basic Mathematics
- Lifting And Sorting
- Warehouse Safety
- Decision-Making
- Osha Standards
- Order Pulling
- Order Pulling And Preparation
- Delegating Work
- Invoice Verification
- Staff Development
- Ms Office
- Policies And Procedures Implementation
- Maintaining Inventory
- Cost-Reduction Strategies
- Due Diligence
- Product Management
- Shift Scheduling
- Telephone Etiquette
- Budget Development
- Employee Productivity
- Gap Closure Support
- Sales Background
- Inventory Control
- Safety Maintenance
Timeline
Operation Manager
PetSmart
07.2014 - 03.2024
Hardware Manager
Do it Best Hawrdware
01.2012 - 10.2014
Emergency Medical Technician - EMT 1-A
Mendocino College
College Preparation
Del Mar High School