Eric Brown
Summary
Performance-oriented Operations Manager offering exceptional record of achievement. Efficient and punctual team player with strategic and analytical approach to solving problems, improving processes, and maintaining data hygiene. Experience advising senior leadership via high quality reporting and maintenance of metrics relating to key performance indicators.
Overview
15
15
years of professional experience
Work History
Sales Operations Manager
NeuroLeadership Institute
01.2021 - 01.2023
- Increased sales revenue by streamlining sales operations process and implementing effective strategies.
- Managed and optimized workflows and processes in and out of HubSpot
- Provided comprehensive training programs, ensuring rapid onboarding and skill development for over 20 new employees.
- Collaborated with cross-functional teams to implement cross-department processes and manage an initiative cleaning a database of over 500,000 individual records.
- Reduced operational costs through identification and elimination of inefficient processes and practices.
- Established robust sales forecasts using historical data analysis, allowing for better resource allocation decisions.
Business Development Associate
NeuroLeadership Institute
09.2018 - 12.2022
Aviation Electronics Technician, E-5
United States Navy
11.2007 - 11.2012
- Supervised a team of seven technicians through technical mentorship and operational guidance over an eight month deployment
Available Upon Request
Additional Work Experience
Education
Bachelor of Science - Business Administration
San Francisco State University
San Francisco, CA05.2017
Skills
Pipeline Management
Territory Management
Sales Reporting
Operations Management
Sales Statistics Analysis
Excellent Communication
Staff Training
Data Analytics
Languages
Chinese (Mandarin)
Full Professional
Timeline
Sales Operations Manager
NeuroLeadership Institute
01.2021 - 01.2023
Business Development Associate
NeuroLeadership Institute
09.2018 - 12.2022
Aviation Electronics Technician, E-5
United States Navy
11.2007 - 11.2012
Available Upon Request
Additional Work Experience
Bachelor of Science - Business Administration
San Francisco State University
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