Eric Brown
New Carrollton,MD
Summary
Driven sales professional with a track record of exceeding targets. Proven success in spotting and capitalizing on business opportunities. Strong communication and negotiation skills, backed by insights into current market trends. Ready to contribute to a dynamic sales team and accelerate revenue growth.
Overview
10
10
years of professional experience
Work History
Rental Sales Agent
Avis Budget Group
08.2023 - 02.2024
- Maximized revenue by recommending appropriate rental products and upselling services to customers.
- Collaborated with team members to improve sales strategies and meet monthly targets.
- Navigated computer systems effectively to manage bookings, customer information, and record-keeping tasks.
- Coordinated vehicle availability with other departments to accommodate last-minute requests or reservation changes.
- Assisted in the maintenance of rental vehicles, ensuring they were clean and well-presented for each client use.
- Increased customer satisfaction by providing excellent service and addressing client needs promptly.
Retail Customer Sales Associate
Apple
04.2019 - 02.2022
- Conducted regular stock checks for better inventory management, reducing instances of out-of-stock items affecting potential sales opportunities.
- Collaborated with team members to achieve sales targets and improve overall store performance.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Participated in visual merchandising efforts to create attractive displays and stimulate buyer interest.
- Contributed to store revenue growth through consistent cross-selling and add-on sales techniques.
- Built lasting relationships with repeat customers through attentive service, creating a loyal client base that contributed significantly to store revenues.
- Resolved customer complaints professionally, fostering trust and loyalty among clientele.
Sales Associate
Foot Locker
03.2016 - 06.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Food Service Host
Bjs Restaurants Inc
03.2014 - 05.2015
- Provided exceptional customer service, resulting in repeat business and positive word-of-mouth referrals.
- Trained new team members on proper food handling procedures, ensuring compliance with health and safety regulations.
- Resolved customer complaints promptly and professionally, leading to higher overall satisfaction ratings.
- Coordinated large parties or special event bookings seamlessly from initial reservation through successful execution.
Education
Bachelor of Science - Business Administration
Bowie State University
Bowie, MD05.2019
High School Diploma -
Heritage Christian Academy
Lanham, MD05.2014
Skills
- Team player mentality
- Reliability and punctuality
- Goal-oriented mindset
- Strong negotiation
- Cash Handling
- Customer Service
- Sales Closing Techniques
- Product Knowledge And Demonstration Abilities
- Competitive Analysis And Market Research
- Relationship Building And Networking
Additional Information
Proficient In: Adobe Photoshop, MS Word, MS Excel, Adobe Illustration, Adobe InDesign, GFX ( Graphic Design)
Timeline
Rental Sales Agent
Avis Budget Group
08.2023 - 02.2024
Retail Customer Sales Associate
Apple
04.2019 - 02.2022
Sales Associate
Foot Locker
03.2016 - 06.2018
Food Service Host
Bjs Restaurants Inc
03.2014 - 05.2015
Bachelor of Science - Business Administration
Bowie State University
High School Diploma -
Heritage Christian Academy
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