Eric Brown
Mesquite,TX
Summary
Dynamic leader with proven expertise in staff management and inventory control proficiency. Excelled in enhancing team productivity and implementing effective merchandising strategies, achieving significant operational improvements. Skilled in customer service and decision-making, adept at fostering team building and training.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Supervisor
UPS
04.2019 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Collaborated with warehouse staff to ensure accurate inventory control and order fulfillment.
- Maintained inventory control by regularly monitoring stock levels and replenishing merchandise as needed.
- Increased sales by implementing effective merchandising strategies and visually appealing displays.
Supervisor
Outpost Truck Stop
02.2016 - 03.2019
- Trained and mentored new employees to maximize team performance.
- Completed store opening and closing procedures and balanced tills.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
- Kept employees operating productively and working on task to meet business and customer needs.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
Warehouse Technician
Graphic Packaging International
09.2011 - 03.2019
- Prepared shipments accurately according to packing lists, minimizing returns due to incorrect items being sent out.
- Organized warehouse storage areas to facilitate efficient receiving and shipping of products.
- Supported efficient loading and unloading of trucks, ensuring timely delivery of products to customers.
- Reduced shipment errors through meticulous attention to detail and accurate data entry.
- Improved warehouse efficiency by implementing an effective inventory management system.
- Managed inbound deliveries efficiently by coordinating with suppliers and transportation providers as needed.
Education
High School Diploma -
Lake Providence Senior High
Lake Providence, La05-2003
Skills
- Customer service
- Decision-making
- Team building
- Training and mentoring
- Inventory control proficiency
- Staff management
- Goal oriented
Certification
- Electric Motor Narrow Aisle Truck-Electric Motor Hand or Hand/Rider Trucks, UPS - 3 Years
- Electric Motor Rider Trucks-Internal Combustion Engine Trucks , UPS- 3 Years
Timeline
Supervisor
UPS
04.2019 - Current
Supervisor
Outpost Truck Stop
02.2016 - 03.2019
Warehouse Technician
Graphic Packaging International
09.2011 - 03.2019
- Electric Motor Narrow Aisle Truck-Electric Motor Hand or Hand/Rider Trucks, UPS - 3 Years
- Electric Motor Rider Trucks-Internal Combustion Engine Trucks , UPS- 3 Years
High School Diploma -
Lake Providence Senior High
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