ERIC BUSH
Oak Ridge,TN
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding needs. Strong communication and interpersonal skills for providing superior customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Caring Mentor bringing 3 years of experience in related roles. Passionate about working with Type individuals to support development of Skill abilities and help each develop to full potential. Friendly and personable professional willing to take on any challenge.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Government Servicing Account Representative
Vanderbilt Mortgage And Finance Inc.
02.2023 - Current
- Set and achieved company defined sales goals.
- Implemented customized account plans to meet individual client needs
- Developed and implemented strategies to improve customer retention and loyalty.
- Maintained current knowledge of evolving changes in marketplace.
- Managed portfolio of multiple accounts, ensuring timely delivery of products and services while maintaining strong relationships with clients.
- Provided training for new Account Representatives, sharing best practices for client engagement and retention.
- Resolved client disputes professionally, contributing to enhanced brand reputation and client trust.
Coach, Youth Development Trainer
Tennessee Basketball Academy
04.2020 - Current
- Increased player strength, agility and game skills through successful practices
- Trained athletes in proper use of equipment for safety and maximum results
- Developed game plans and adjusted to meet various game situation
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Utilized positive communication to encourage team and promote integrity and respect.
LOGISTICS COORDINATOR
Total Quality Logistics Inc
12.2021 - 11.2022
- Tracked orders and notified customers of status or potential delays
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing
- Built and established relationships with staff and vendors.
- Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
- Negotiated contracts to secure favorable rates and terms.
Education
B.S - Political Science
Carson Newman University
Jefferson City, TN12.2021
Skills
- Organizational Skills
- Problem-solving abilities
- Adaptability and Flexibility
- Effective Communication
- Attention to Detail
- Self Motivation
Certification
Microsoft Office Certified
Timeline
Government Servicing Account Representative
Vanderbilt Mortgage And Finance Inc.
02.2023 - Current
LOGISTICS COORDINATOR
Total Quality Logistics Inc
12.2021 - 11.2022
Coach, Youth Development Trainer
Tennessee Basketball Academy
04.2020 - Current
B.S - Political Science
Carson Newman University
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