Eric Bustamante
Oxnard,CA
Summary
Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Sales Supervisor
Lacoste
Camarillo, CA
02.2024 - Current
- Increased overall store sales by implementing effective merchandising strategies and product promotions.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Mentored and trained new employees, resulting in a more knowledgeable and efficient sales team.
- Collaborated with other supervisors to develop and implement operational improvements for increased efficiency.
- Created a positive work environment by fostering open communication and recognizing employee achievements regularly.
Team Member
Planet Fitness
Oxnard, CA
12.2023 - Current
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Assitant General Manager
Raising Canes Chicken Fingers
Northridge, CA
03.2021 - 11.2023
- Handled cash accurately and prepared deposits.
- Motivated, and trained employees to maximize performance.
- Managed budget implementations, employee reviews, training, schedules.
- Managed team schedule with eye for coverage needs and individual strengths.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
Pastry Cook
Ojai Valley Inn & Spa
Ojai, CA
01.2022 - 03.2023
- Prepared wide variety of goods such as cakes, cookies and tarts by following traditional and modern recipes.
- Created new dessert items for seasonal and special events.
- Scaled out and mixed ingredients according to recipes and procedures.
- Decorated pastries with different icings and toppings, using spatulas, scrapers and piping bags.
Education
Associate of Arts - Baking And Pastry Arts
Institute of Culinary Education
Pasadena, CAHigh School Diploma -
Pacifica High School
Oxnard, CA06.2021
Skills
- Business Operations Knowledge
- Team Leadership Expertise
- Corrective Actions
- Budget Controls
Certification
- ServSafe Food Protection Manager Certification
Timeline
Retail Sales Supervisor
Lacoste
02.2024 - Current
Team Member
Planet Fitness
12.2023 - Current
Pastry Cook
Ojai Valley Inn & Spa
01.2022 - 03.2023
Assitant General Manager
Raising Canes Chicken Fingers
03.2021 - 11.2023
Associate of Arts - Baking And Pastry Arts
Institute of Culinary Education
High School Diploma -
Pacifica High School