ERIC CARDOSO
Aubrey
Summary
Skilled Baker with exceptional knowledge of baking times, methods, temperatures, and flavors. Well-versed in proper function and maintenance of bakery utensils and equipment.
Overview
8
8
years of professional experience
Work History
Baker
Starship Bagel
2024.10 - Current
- Streamlined production workflows, improving efficiency during peak service hours.
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Conducted thorough quality control checks on all products before sale, ensuring compliance with food safety standards and customer expectations.
Baker
Detour Doughnuts
2022.12 - 2024.08
- Prepared donuts and baked goods for store.
- Mixed ingredients to form dough and batter, using electric mixer.
- Decorate donuts before store opening
- Prep fruit for the week as needed
- Perform end of day cleaning duties and set up for following day
SALES ASSOCIATE
BELONG GAMING ARENA
2021.09 - 2022.09
- Managed inventory control, cash control and store opening and closing procedures.
- Resolved customer service issues promptly
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
STORE MANAGER
ANIME POP
2018.09 - 2021.01
- Managed inventory control, cash control and store opening and closing procedures.
- Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies
- Resolved customer service issues promptly
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Drove strategy for online platform, order management and fulfillment process to meet company objectives.
- Unloaded shipments, reviewed merchandise and tracked paperwork.
- Received, sorted and processed damaged goods with vendors or manufacturers.
Education
HIGH SCHOOL DIPLOMA -
COPPELL HIGH SCHOOL
COPPELL, TX2015-06
Skills
- Relationship building and management
- Order management
- Excellent customer service skills
- Sales professional
- Schedule management
- Customer service
- Team player
- Attention to detail
LANGUAGES
English
Spanish
Timeline
Baker
Starship Bagel
2024.10 - Current
Baker
Detour Doughnuts
2022.12 - 2024.08
SALES ASSOCIATE
BELONG GAMING ARENA
2021.09 - 2022.09
STORE MANAGER
ANIME POP
2018.09 - 2021.01
HIGH SCHOOL DIPLOMA -
COPPELL HIGH SCHOOL