Eric Corona
Brooklyn,NY
Summary
Bilingual hospitality professional with 5+ years of experience in fast-paced cafés and high-end catering environments. Skilled in customer service, food and beverage preparation, espresso and coffee brewing, and event service. Reliable, adaptable, and committed to delivering exceptional guest experiences while working efficiently in team-oriented environments.
Overview
7
7
years of professional experience
Work History
Server/Barista
Ferrara Bakery And Cafe
Manhattan, New York
04.2023 - Current
- Provided excellent customer service in a fast-paced café environment.
- Greeted customers, answered questions, and promoted specials to enhance customer experience.
- Crafted beverages according to standard recipes while maintaining high quality in a busy café. according to standard recipes.
- Processed food and beverage orders to ensure smooth service flow.
- Collaborated with kitchen staff to ensure timely order delivery.
- Assisted in training new servers on menu items and procedures.
Server - Senior Catering
Grandeur Hospitality
Long Island, N.Y
04.2021 - 05.2023
- Provided high-end catering service to private clients and their guests, arranging food on buffets and maintaining food service.
- Provided food and beverages to guests while delivering exceptional customer service.
- Addressed customer concerns and implemented effective solutions.
- Assisted in organizing event details and maintaining client files.
Stock Associate
Dollar Store Services
Brooklyn, NY
01.2020 - 03.2020
- Executed organized stocking methods in fast-paced retail environment to enhance product availability.
- Prepared products for sales floor by tagging items for easy identification.
- Assisted customers with product inquiries and locating items in the store. by finding requested items and improving retention rates.
Education
High School Diploma -
Progress High School For Professional Careers
Brooklyn, NY06-2019
Skills
- Beverage Preparation
- Espresso preparation
- Coffee brewing
- Food safety
- Sanitation practices
- Training & Mentoring
- Multitasking & Teamwork
- Customer service & Problem-solving
- Customer service &
Problem-solving
Timeline
Server/Barista
Ferrara Bakery And Cafe
04.2023 - Current
Server - Senior Catering
Grandeur Hospitality
04.2021 - 05.2023
Stock Associate
Dollar Store Services
01.2020 - 03.2020
High School Diploma -
Progress High School For Professional Careers